Sr. Implementation Engineer

TeraRecon; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Job summary

TeraRecon is seeking a technically skilled implementation specialist to lead installation and configuration of our medical imaging solutions. The role involves remote and onsite deployments, data migrations, and cloud service management across customer environments.

You'll work with IT teams, perform integrations with EMR/PACS/VNA systems, and provide training while maintaining thorough installation documentation. Some travel will be required.

Qualifications

• Bachelor’s Degree or IT Certification in a technical field or equivalent.
• Strong analytical and written communication skills.
• Experience with enterprise server, workstation, networking, storage installation and troubleshooting.
• Knowledge of DICOM, PACS, HL7 and EMR; familiarity with servers, firewall configuration and network performance testing.
• Proficiency with Windows Server OS (2016/2019/2022) and Windows 10/11; SQL, IIS, and VMware knowledge.
• Cloud service familiarity: AWS, Google Cloud, or Azure.

Responsibilities

• Install and configure Terarecon products on customer networks remotely or onsite.
• Perform cloud deployments and data migrations per customer requirements.
• Test and verify installations; ensure cloud service continuity and uptime.
• Maintain and upgrade customer tenant on Terarecon Cloud.
• Coordinate with third-party vendors (EMR, PACS, VNA) for integrations.
• Provide technical training for customer IT staff and document activities in CRM.
• Travel for installation/service visits as needed; manage projects for customers.

Skills

DICOM

PACS

HL7

EMR

VMWare

SQL Server

IIS

Windows Server

Cloud services (AWS/Azure/Google)

Networking & Firewall

Data migration

Education

Bachelor’s Degree or IT Certification

Tools

Servers

Storage systems

PACS integration tools

Job description

Your Opportunity

You will be an important member of Implementation team within Terarecon and requires working with team members towards a successful implementation project.

How You'll Make an Impact

Installation and configuration of Terarecon products on customer network remotely or onsite.Perform installation for customer systems on Terarecon’s cloud infrastructrurePerform Data migration as required in line with the requirements of the customer.Testing and verification of installationEnsure continuous oversight of cloud services, proactively addressing resource utilization, capacity, and downtime to maintain business continuity and minimize operational impact.Maintenance and upgrade of customer’s tenant on Terarecon’s Cloud.Work with third party vendors (EMR, PACS, VNA) on integrating with our medical imaging viewer utilizing the principles of DICOM, HL7Conduct Technical training for customer’s IT staffOccasional travel for installation and service visits to assigned territories and possibly abroad.Provide technical expertise on Terarecon’s Cloud offering regarding Authentication, Storage, System specs, etcAssist with post-installation support as and when required.Complete documentation of installation activities in the CRM.Managing customer service department projects/duties as required by management

What You'll Bring

Bachelor’s Degree or IT Certification in a technical field or equivalentGood analytical and written communications skillsEnterprise server, workstation, networking, storage installation, and trouble-shooting skillsKnowledge of any, or all, of the following is a plus but not required: DICOM, PACS, HL7 and EMR,Servers, Firewall configuration, Network performance testing, Enterprise computingExcellent knowledge of Microsoft OS products (i.e. Server 2016, 2019 and 2022 and Windows 10, 11)Knowledge about SQL servers, IIS, and VMWare.Knowledge about Cloud services offered by AWS, Google Cloud and Microsoft Azure.