SR Human Resources Generalist

Central Power Systems & Services; Pleasant Valley (MO); On-site; USD 70,000 - 80,000; Full time

Job summary

Central Power Systems & Services is seeking a Senior HR Generalist to partner with managers across Corporate and Dealership & Distribution teams, owning the full employee lifecycle from onboarding to separation. This role also leads employee relations and partners with leadership to ensure consistent HR practices across sites.

You will support onboarding, policy compliance, and HR programs while mentoring HR staff and driving process improvements.

Qualifications

• Bachelor's degree in HR, Business Administration or related field preferred
• 5+ years of progressive HR generalist experience, including employee relations and investigations
• Experience with onboarding, background checks, drug screening, and HR compliance processes
• Strong knowledge of employment law (FMLA, ADA, Title VII, FLSA, etc.)
• Experience supporting multi-location or field-based workforces preferred
• Ability to handle sensitive and confidential information with discretion
• Excellent communication, coaching, and interpersonal skills
• Proficiency in Microsoft Office Suite and HRIS systems
• Ability to travel up to 25%
• SHRM-CP or PHR certification preferred

Responsibilities

• Serve as primary point of contact for employee concerns and workplace conflict resolution
• Lead investigations into employee complaints, conduct interviews, document findings, and recommend actions
• Advise and coach managers on performance management, progressive discipline, terminations, and difficult conversations
• Maintain accurate and confidential documentation on all employee relations cases and investigations
• Escalate sensitive or high-risk matters to the CHRO and Inside Counsel as appropriate
• Oversee onboarding process, including offer letters, new hire documentation, and pre-employment requirements
• Conduct new hire orientation and partner with hiring managers to ensure a seamless onboarding experience
• Process employee status changes, terminations, and related documentation with accuracy
• Conduct exit interviews and analyze turnover data to identify trends and recommend retention strategies
• Coordinate COBRA notifications and benefits continuation paperwork
• Oversee background checks, pre-employment drug screens, and random drug screening programs in compliance with company policy
• Interpret and communicate HR policies and procedures, ensuring consistent application across all departments and locations
• Ensure compliance with federal, state, and local employment laws (FMLA, ADA, Title VII, FLSA, etc.)
• Assist with policy updates, HR audits, and recordkeeping to maintain compliance
• Support benefits administration and open enrollment, and serve as a resource for employee benefits questions
• Support the performance review process and help managers set goals and deliver feedback
• Assist with compensation activities, job descriptions, and FLSA classification reviews
• Use HRIS reports and HR metrics to identify trends and support decision-making
• Monitor workplace culture and employee engagement, recommending proactive solutions
• Lead initiatives that promote a positive, inclusive, and respectful work environment
• Mentor and provide guidance to HR team members, serving as a go-to resource for complex questions
• Lead or contribute to HR projects and process improvement initiatives
• Travel to multiple company locations up to 25% of the time to support branch managers and employees, conduct investigations, lead orientations, and ensure consistent HR practices across sites

Skills

Communication

Coaching

Interpersonal skills

Education

Bachelor's degree in Human Resources, Business Administration or related field

Tools

Microsoft Office Suite

HRIS systems

Job description

Job Details

Job Location: Corporate - Pleasant Valley, MO 64068, Salary Range: $70,000.00 - $80,000.00 Salary/year, Job Title: Senior HR Generalist Department: Human Resources

FLSA Status: Exempt/Salary Reports To: CHRO

Central Power Systems & Services is a privately held company with deep roots going back to 1954.

With an internal Mission statement of fostering a strong family-oriented culture built on a high moral and ethical code that we live by every single day. We are looking for a Senior HR Generalist to help support that mission.

Position Overview

The Senior HR Generalist is a key member of the Human Resources team, providing hands‑on HR expertise and serving as a trusted resource to managers and employees across the company's Corporate and Dealership & Distribution business segments. This role handles the full employee lifecycle, from onboarding through separation, while leading employee relations matters, coaching managers, and ensuring HR policies are applied consistently and in compliance with federal, state, and local requirements. The Senior HR Generalist also mentors HR team members and supports HR projects and process improvements.

Key Responsibilities

Employee Relations

• Serve as the primary point of contact for employee concerns and workplace conflict resolution
• Lead investigations into employee complaints, conduct interviews, document findings, and recommend appropriate corrective actions
• Advise and coach managers on performance management, progressive discipline, terminations, and difficult conversations
• Maintain accurate and confidential documentation on all employee relations cases and investigations
• Escalate sensitive or high-risk matters to the CHRO and Inside Counsel as appropriate

Onboarding & Employee Lifecycle

• Oversee the onboarding process, including offer letters, new hire documentation, and pre‑employment requirements
• Conduct new hire orientation and partner with hiring managers to ensure a seamless onboarding experience
• Process employee status changes, terminations, and related documentation with accuracy
• Conduct exit interviews and analyze turnover data to identify trends and recommend retention strategies
• Coordinate COBRA notifications and benefits continuation paperwork

Compliance, Screening & Policy

• Oversee background checks, pre‑employment drug screens, and random drug screening programs in compliance with company policy
• Interpret and communicate HR policies and procedures, ensuring consistent application across all departments and locations
• Ensure compliance with federal, state, and local employment laws (FMLA, ADA, Title VII, FLSA, etc.)
• Assist with policy updates, HR audits, and recordkeeping to maintain compliance

Benefits, Performance & HR Programs

• Support benefits administration and open enrollment, and serve as a resource for employee benefits questions
• Support the performance review process and help managers set goals and deliver feedback
• Assist with compensation activities, job descriptions, and FLSA classification reviews
• Use HRIS reports and HR metrics to identify trends and support decision-making

Culture, Engagement & Leadership

• Monitor workplace culture and employee engagement, recommending proactive solutions
• Lead initiatives that promote a positive, inclusive, and respectful work environment
• Mentor and provide guidance to HR team members, serving as a go‑to resource for complex questions
• Lead or contribute to HR projects and process improvement initiatives

Travel

• Travel to multiple company locations up to 25% of the time to support branch managers and employees, conduct investigations, lead orientations, and ensure consistent HR practices across sites

Qualifications

• Bachelor's degree in Human Resources, Business Administration or a related field preferred
• 5+ years of progressive HR generalist experience, including employee relations and investigations
• Experience with onboarding, background checks, drug screening, and HR compliance processes
• Strong knowledge of employment law (FMLA, ADA, Title VII, FLSA, etc.)
• Experience supporting multi-location or field-based workforces preferred
• Ability to handle sensitive and confidential information with discretion
• Excellent communication, coaching, and interpersonal skills
• Proficiency in Microsoft Office Suite and HRIS systems
• Ability to travel up to 25%
• SHRM-CP or PHR certification preferred

Key Competencies

• Sound judgment, problem‑solving, and critical thinking
• Attention to detail and accuracy
• Strong organizational and time management skills
• Coaching and relationship building at all levels
• Customer service mindset
• Professionalism and confidentiality

Work Environment & Physical Requirements

• Frequent interaction with employees, managers, candidates, and visitors
• Ability to travel to multiple company locations up to 25% of the time, including occasional overnight stays
• May require occasional flexibility in schedule to support onboarding sessions, site visits, or HR initiatives
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to stand, walk, and sit as needed throughout the workday.
• Lifting up to 15 pounds.

Central Power Systems & Services thrives on teamwork. Success comes from professionals across many disciplines working together, sharing knowledge, and supporting one another. We believe that working hard and having fun can and should coexist.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Employment offers are contingent upon successful completion of a background check and drug screen (including THC).