Sr Human Resources Coordinator

UNC REX Healthcare; Old Farm (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

UNC Lenoir Health Care is hiring a Front Office HR Assistant to serve as the primary front-office representative for the Human Resources department. The role provides exceptional customer service to staff, leaders, applicants, visitors, and contractors, while supporting recruitment, onboarding, benefits, HRIS updates, and general administrative tasks.

Responsibilities include managing the HR inbox, maintaining personnel files, and coordinating orientations, with MS Office and ATS proficiency

Qualifications

• High School diploma or equivalent.
• 6 months HR experience preferred.
• Proficient in word processing and spreadsheets.

Responsibilities

• Serve as the primary front-office representative for the department and provide courteous, timely service to staff, leaders, applicants, visitors, and contractors.
• Support recruitment, onboarding, employee relations coordination, benefits and leave administration, HRIS updates, and general administrative tasks.
• Maintain personnel files (electronic and physical) and manage HR inbox, reception, and related clerical duties.

Skills

Typing

MS Office

Customer service

Attention to detail

Education

High School diploma

Tools

ATS

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

Serves as the primary front-office representative for the department, providing exceptional customer service to staff, leaders, applicants, visitors, and contractors. This role supports a wide range of functions including recruitment, onboarding, employee relations coordination, benefit and leave administration, HRIS updates, and general administrative support while ensuring efficient day to day operations of the HR Office.

Responsibilities

Recruitment and Onboarding

• Support applicant communications and candidate flow in ATS
• Process and screen new applicants
• Coordinate new employee data collection and verification of required documentation needed to clear candidate to start, including credential verification
• Pre-employment screening ie, background, reference,
• Prepare new employee files.
• Prepare new employee orientation packets ie. Benefits, parking, perks etc.
• Support orientation logistics and materials (ie. coordination, set up, policy review, benefits)
• Assists Employee Health with the entering of New Employees in OHM.
• New Hire reporting
• I-9 processing - Verifies documentation and expiration date for I9 Visa.
• E-verify

Front Office Customer Support and HR Administration

• First point of contact, providing courteous, timely, and accurate assistance to all visitors, staff, and callers
• Manage HR inbox, phone line, and reception area activities
• Maintain personnel files (electronic and physical) compliant with legal and organizational standards
• Mail sending, receipt & distribution
• Customer service functions- Face of the office, telephones, taking messages, and responding to inquiries.
• Completes monthly birthday cards or other correspondence/communications.
• Manage employment verification and support documentation request

Promotes professional image of the hospital and HR department

Employee Relations and HR Programs

• Schedule employee meetings and follow ups as directed by HR leadership
• Maintain confidentiality of sensitive information and situations
• Support events and activities, recognition initiatives, engagement events, ie birthdays, service, holidays, DEI observance

Other department activities

• Maintains PESP files
• Assist in processing employee transactions, including new hires, terminations, status changes, etc.
• Badging & Parking System Administration, issuance, updates, changes, reprints etc.
• Leave Administration
• Assists with Open Enrollment.
• Supply ordering, office organization, and maintenance of HR forms and resources

Other information

Education

• High School Graduate or equivalent

Experience

• 6 months Human Resources experience preferred

Licensure/Registration/Certification

• None

Other Skills and Qualifications

• Proficient typing and computer skills with word processing and spreadsheet applications. Experience in a Windows environment required.

Work Environment

• Normal office environment, frequent use of keyboard and computer programs which hospital provides training.

Physical Requirements

• Primarily sedentary with frequent standing, walking and reaching. Talking, hearing, and visual acuity required.

Age Specific Served

• n/a

Job Details

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Human Resources

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: LENOIR MEM

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.