Sr. Human Resources Analyst - Learning & Organizational Development

County of Riverside; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

County of Riverside is seeking a Senior HR Analyst to support the Learning and Organizational Development Division in Riverside. You will lead leadership development efforts, coach supervisors, and oversee learning programs aligned with RivCoWAY.

The role requires collaboration with departments, project管理, and change management expertise. The ideal candidate has experience in learning and organizational development, strategic planning, workforce planning, and certifications in Lean or LMS

Qualifications

• Bachelor's degree or higher in Organizational Development, Public Administration or a related field.
• Minimum of three years of professional HR experience with journey-level duties in HR.
• Experience in organizational development, training, succession planning and workforce development.
• Knowledge of HR policies, benefits administration, and analytics.
• Ability to train, coach, and guide staff; strong communication and teamwork skills.

Responsibilities

• Partner with County departments to assess organizational and workforce needs.
• Provide consultation and coaching on leadership effectiveness and team development.
• Lead development and delivery of leadership academies and learning programs.
• Support culture change and continuous improvement initiatives aligned with RivCoWAY.
• Identify opportunities for process improvements using Lean tools and methodologies.
• Coordinate complex learning and organizational development initiatives; monitor outcomes.

Skills

Leadership development

Coaching

Organizational development

Strategic planning

Training programs

Project management

Education

Bachelor's degree

Tools

LMS

MBTI

Gallup CliftonStrengths

Emotional intelligence assessments

Job description

ABOUT THE POSITION

The Human Resources (HR) Department has an opening for a Senior Human Resources Analyst to support the Learning and Organizational Development Division in Riverside.

The Senior HR Analyst will report to the Principal Human Resources Analyst and will assist in leading Learning and Organizational Development (L&OD) Division’s programs and staff.

Key responsibilities for the Senior HR Analyst position include, but are not limited to the following:

• Organizational Development Consulting and Coaching: Partner with County departments to assess organizational and workforce needs and provide consultation and coaching related to leadership effectiveness, team development, succession planning, workforce planning, and strategic organizational goals.
• Leadership and Employee Development: Coach and support supervisors, managers, and other leaders in strengthening leadership capabilities, developing employees, improving team effectiveness, navigating organizational change, and building internal talent pipelines.
• RivCoWAY Leadership Academies and Live Learning: Lead the planning, development, coordination, delivery, and continuous improvement of the County’s leadership academies and standalone learning programs, ensuring alignment with RivCoWAY principles, operational excellence, and the County’s desired culture change. Translate these principles into practical leadership behaviors, learning experiences, and workplace applications.
• Organizational Culture and Change Support: Serve as a key L&OD team member in supporting the County’s transition toward the RivCoWAY model. Coach and consult with departments and leaders to reinforce principle based leadership, strengthen desired workplace behaviors, and integrate continuous improvement into daily operations and decision-making.
• Lean and Continuous Improvement Consulting: Assist departments in identifying opportunities for process improvement and implementing appropriate Lean tools and methodologies. Help leaders and teams connect process improvement efforts to RivCoWAY principles and behaviors so improvements are supported by effective systems, employee engagement, and sustainable changes in how work is performed. Shingo training, certification, or experience applying the Shingo Model would be beneficial.
• Strategic Workforce Support: Help departments identify current and future workforce needs, strengthen succession planning practices, develop employee capabilities, and implement strategies that support organizational effectiveness, leadership continuity, and the County’s strategic priorities.
• Assessment-Based Development: Utilize tools such as MBTI, Gallup CliftonStrengths, and emotional intelligence assessments, as appropriate, to support self-awareness, leadership development, team effectiveness, and individual and organizational growth.
• Learning Management System Administration: Oversee the administration, maintenance, reporting, and continuous improvement of the LMS, including course coordination, learning content management, training records, user support, and process improvements.
• Program and Project Management: Coordinate complex learning, leadership development, and organizational improvement initiatives; manage project timelines and deliverables; collaborate with stakeholders; and evaluate program effectiveness to identify opportunities for improvement.
• Staff Leadership and Development: Provide direction, technical guidance, mentoring, and developmental support to HR Analysts and HR Technicians, as assigned, to strengthen staff capabilities, promote accountability, and support consistent and effective program execution.

The ideal candidate will bring experience in learning and organizational development, leadership coaching, strategic planning, workforce planning, succession planning, and organizational effectiveness. Training or certifications in the Shingo principles, Lean methodologies, continuous improvement, and/or Learning Management Systems (LMS) is highly desired. Certifications in Myers-Briggs Type Indicator (MBTI), Gallup Clifton Strengths, and emotional intelligence (EQ or other related certification) would also support leadership development, team effectiveness, and individual and organizational growth. The position will also provide oversight, technical guidance, mentoring, and developmental support to HR Analysts and HR Technicians, strengthening team capabilities and ensuring consistent, high-quality program delivery. A bachelor’s degree or above in Organizational Development, Organizational Leadership, Industrial-Organizational Psychology, Organizational Behavior, Human Resource Management, Leadership Studies, or Organizational Change Management is highly desired.

At this time, the position has the opportunity to telework on a hybrid basis. Telework privileges are based on business need, however job expectations, at times may require in person interaction. Telework may change at any time and you will be expected to report to the office.

Meet the team! The Human Resources Department strives to effectively serve and partner with our community, departments and employees by leveraging best practices and innovation to foster a thriving county.

EXAMPLES OF ESSENTIAL DUTIES

• Develop, analyze, evaluate, and construct job-relevant written, oral, performance, and other specialized tests; conduct specialized research in test development and validation including item analysis.
• Confer with County officials, department heads and representatives, and supervising staff regarding human resources practices, procedures and policies for a specialized area.
• Confer with employees, applicants, other agencies, and the public relative to human resources functions and procedures.
• Assist in the training and supervision of other analysts in the performance of specialized professional level technical human resources functions.
• Conduct special studies and prepare reports relative to a variety of human resources program activities.
• May serve in a staff capacity for a variety of formal and informal committees; prepare reports, correspondence, and statistical materials.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited college or university with a bachelor's degree or equivalent education (minimum completed units equaling 120 semester/180 quarter). Additional qualifying technical, paraprofessional or professional human resources experience may substitute for the education based on a year-for-year basis (one year of full-time experience equaling 30 semester/45 quarter college level-units).

Experience: Three years of professional human resources experience, at least two years of which are at the journey level equivalent to the County of Riverside Human Resources Analyst III, with responsibility for conducting job analysis, needs assessment, employee relations, organizational development, training, or other human resources functions that demonstrate acquisition of the required knowledge, skills, and abilities for this role. (Completion of graduate level courses from an accredited college or university may substitute for up to one year of the required non-journey experience on the basis of 24 semester or 36 quarter units equaling one year of experience.)

Knowledge of: Principles and practices of public administration and management; principles and practices of position classification, salary administration, recruitment and selection, test development and validation, employee relations, and benefits administration techniques; modern office methods and procedures; the application of statistical methods to human resources work.

Ability to: Understand, interpret, apply, and explain human resources laws, rules, regulations, standards, and procedures; analyze and make improvements in policies and procedures relating to human resources activities; analyze data and prepare clear and concise reports and recommendations; train and provide work direction to other analysts and support staff; secure cooperation of operating officials in accepting and effecting sound human resources management practices; exercise independent judgment and initiative; plan and coordinate major projects; understand and apply abstract concepts and principles; learn new skills, concepts and techniques in public human resources administration; keep abreast of developments in the field of public human resources administration; speak and write effectively.

Other Requirements: License/Certificate: Possession of a valid California Driver's License is required. This position involves travel to various locations throughout the county to attend off-site meetings, facilitate workshops, and coordinate courses.

Testing Requirements: Candidates may be required to successfully pass the new HR Analytical Skills assessment as part of the application process for this position. The test must be taken through the NeoGov recruiting system. Candidates who meet the position requirements will be emailed a link to take the online test. It is strongly recommended that all candidates maintain a valid email in their contact information on their NeoGov account. It is important that the instructions provided in the email are followed exactly. We expect all candidates to uphold the highest standards of integrity and to complete the exam independently, relying solely on their own knowledge and skills. Any attempt to cheat—including using web browsers, external resources, seeking assistance, or copying answers is a breach of this standard and may result in disqualification. To ensure fairness, we reserve the right to require candidates to take or retake the exam under in-person proctored conditions. Those that have successfully passed the previous HR Analyst Written Assessment may be exempt from the new assessment.

SUPPLEMENTAL INFORMATION

If you have any questions regarding this posting, please contact Vanessa Diaz Beaird at [e-mail] or [phone]. Please allow 1-2 business days for a response to general inquiries.

APPLICATION INFORMATION

Veteran's Preference: The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations: The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Schedule, Overtime, Standby/On-Call, and Travel Obligations: The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.

Proof of Education: If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer: The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment: All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period: As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information: Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at [e-mail] or toll-free 1-855-524-5627.