Sr. Human Resources Analyst - Learning & Organizational Development

County of Riverside; California; Hybrid; USD 90,000 - 120,000; Full time

Job summary

The County of Riverside seeks a Senior Human Resources Analyst to support the Learning and Organizational Development Division in Riverside. The role partners with County departments to assess workforce needs, coach leaders, and advance succession planning and workforce development.

The ideal candidate will lead leadership academies, oversee LMS administration, and drive continuous improvement through Lean and Shingo-aligned practices.

Qualifications

• Bachelor’s degree in Organizational Development or related field required or highly desired.
• Minimum of three years of professional HR experience, with at least two years at journey level;须. (note: text shows three years, journey level)
• Knowledge of organizational development, leadership development, succession planning, and workforce planning; familiarity with Lean/continuous improvement is a plus.

Responsibilities

• Partner with County departments to assess organizational and workforce needs and provide consultation.
• Coach and support leaders to strengthen leadership capabilities and improve team effectiveness.
• Lead planning and delivery of RivCoWAY Leadership Academies and live learning programs.
• Oversee LMS administration, reporting, and content management.
• Assist in staff leadership development and mentoring of HR Analysts and Technicians.

Skills

Coaching

Organizational development

Strategic planning

Workforce planning

Change management

Project management

Communication

Data analysis

Education

Bachelor’s degree in Organizational Development

Tools

LMS

Shingo methodology

MS Excel

MBTI assessments

Job description

About The Position

The Human Resources (HR) Department has an opening for a Senior Human Resources Analyst to support the Learning and Organizational Development Division in Riverside.

• Organizational Development Consulting and Coaching: Partner with County departments to assess organizational and workforce needs and provide consultation and coaching related to leadership effectiveness, team development, succession planning, workforce planning, and strategic organizational goals.
• Leadership and Employee Development: Coach and support supervisors, managers, and other leaders in strengthening leadership capabilities, developing employees, improving team effectiveness, navigating organizational change, and building internal talent pipelines.
• RivCoWAY Leadership Academies and Live Learning: Lead the planning, development, coordination, delivery, and continuous improvement of the County’s leadership academies and standalone learning programs, ensuring alignment with RivCoWAY principles, operational excellence, and the County’s desired culture change. Translate these principles into practical leadership behaviors, learning experiences, and workplace applications.
• Organizational Culture and Change Support: Serve as a key L&OD team member in supporting the County’s transition toward the RivCoWAY model. Coach and consult with departments and leaders to reinforce principle based leadership, strengthen desired workplace behaviors, and integrate continuous improvement into daily operations and decision-making.
• Lean and Continuous Improvement Consulting: Assist departments in identifying opportunities for process improvement and implementing appropriate Lean tools and methodologies. Help leaders and teams connect process improvement efforts to RivCoWAY principles and behaviors so improvements are supported by effective systems, employee engagement, and sustainable changes in how work is performed. Shingo training, certification, or experience applying the Shingo Model would be beneficial.
• Strategic Workforce Support: Help departments identify current and future workforce needs, strengthen succession planning practices, develop employee capabilities, and implement strategies that support organizational effectiveness, leadership continuity, and the County’s strategic priorities.
• Assessment-Based Development: Utilize tools such as MBTI, Gallup CliftonStrengths, and emotional intelligence assessments, as appropriate, to support self-awareness, leadership development, team effectiveness, and individual and organizational growth.
• Learning Management System Administration: Oversee the administration, maintenance, reporting, and continuous improvement of the LMS, including course coordination, learning content management, training records, user support, and process improvements.
• Program and Project Management: Coordinate complex learning, leadership development, and organizational improvement initiatives; manage project timelines and deliverables; collaborate with stakeholders; and evaluate program effectiveness to identify opportunities for improvement.
• Staff Leadership and Development: Provide direction, technical guidance, mentoring, and developmental support to HR Analysts and HR Technicians, as assigned, to strengthen staff capabilities, promote accountability, and support consistent and effective program execution.

The ideal candidate will bring experience in learning and organizational development, leadership coaching, strategic planning, workforce planning, succession planning, and organizational effectiveness. Training or certifications in the Shingo principles, Lean methodologies, continuous improvement, and/or Learning Management Systems (LMS) is highly desired. Certifications in Myers-Briggs Type Indicator (MBTI), Gallup Clifton Strengths, and emotional intelligence (EQ or other related certification) would also support leadership development, team effectiveness, and individual and organizational growth. The position will also provide oversight, technical guidance, mentoring, and developmental support to HR Analysts and HR Technicians, strengthening team capabilities and ensuring consistent, high-quality program delivery. A bachelor’s degree or above in Organizational Development, Organizational Leadership, Industrial-Organizational Psychology, Organizational Behavior, Human Resource Management, Leadership Studies, or Organizational Change Management is highly desired.

At this time, the position has the opportunity to telework on a hybrid basis. Telework privileges are based on business need, however job expectations, at times may require in person interaction. Telework may change at any time and you will be expected to report to the office.

Meet the team!

The Human Resources Department strives to effectively serve and partner with our community, departments and employees by leveraging best practices and innovation to foster a thriving county.

Examples Of Essential Duties

• Develop, analyze, evaluate, and construct job-relevant written, oral, performance, and other specialized tests; conduct specialized research in test development and validation including item analysis.
• Confer with County officials, department heads and representatives, and supervising staff regarding human resources practices, procedures and policies for a specialized area.
• Confer with employees, applicants, other agencies, and the public relative to human resources functions and procedures.
• Assist in the training and supervision of other analysts in the performance of specialized professional level technical human resources functions.
• Conduct special studies and prepare reports relative to a variety of human resources program activities.
• May serve in a staff capacity for a variety of formal and informal committees; prepare reports, correspondence, and statistical materials.

Minimum Qualifications

Education: Graduation from an accredited college or university with a bachelor's degree or equivalent education (minimum completed units equaling 120 semester/180 quarter). Additional qualifying technical, paraprofessional or professional human resources experience may substitute for the education based on a year-for-year basis (one year of full-time experience equaling 30 semester/45 quarter college level-units).

Experience: Three years of professional human resources experience, at least two years of which are at the journey level equivalent to the County of Riverside Human Resources Analyst III, with responsibility for conducting job analysis, needs assessment, employee relations, organizational development, training, or other human resources functions that demonstrate acquisition of the required knowledge, skills, and abilities for this role. (Completion of graduate level courses from an accredited college or university may substitute for up to one year of the required non-journey experience on the basis of 24 semester or 36 quarter units equaling one year of experience).

Knowledge of: Principles and practices of public administration and management; principles and practices of position classification, salary administration, recruitment and selection, test development and validation, employee relations, and benefits administration techniques; modern office methods and procedures; the application of statistical methods to human resources work.

Ability to: Understand, interpret, apply, and explain human resources laws, rules, regulations, standards, and procedures; analyze and make improvements in policies and procedures relating to human resources activities; analyze data and prepare clear and concise reports and recommendations; train and provide work direction to other analysts and support staff; secure cooperation of operating officials in accepting and effecting sound human resources management practices; exercise independent judgment and initiative; plan and coordinate major projects; understand and apply abstract concepts and principles; learn new skills, concepts and techniques in public human resources administration; keep abreast of developments in the field of public human resources administration; speak and write effectively.

Other Requirements

License/Certificate: Possession of a valid California Driver's License is required. This position involves travel to various locations throughout the county to attend off-site meetings, facilitate workshops, and coordinate courses.

Testing Requirements

Candidates may be required to successfully pass the new HR Analytical Skills assessment as part of the application process for this position. The test must be taken through the NeoGov recruiting system. Candidates who meet the position requirements will be emailed a link to take the online test. It is strongly recommended that all candidates maintain a valid email in their contact information on their NeoGov account. It is important that the instructions provided in the email are followed exactly. We expect all candidates to uphold the highest standards of integrity and to complete the exam independently, relying solely on their own knowledge and skills. Any attempt to cheat - using web browsers, external resources, seeking assistance, or copying answers is a breach of this standard and may result in disqualification. To ensure fairness, we reserve the right to require candidates to take or retake the exam under in-person proctored conditions. Those that have successfully passed the previous HR Analyst Written Assessment may be exempt from the new assessment.