Sr. HR Representative

Unum Ireland; Chattanooga (TN); On-site; USD 40,000 - 76,000; Full time

Benefits offered by this job

Award-winning culture

Inclusion and diversity as a priority

Performance Based Incentive Plans

Health, Vision, Dental, Short & Long‑T

Disability

Generous PTO

401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

Job summary

Unum is seeking an HR Operations Administrator to support all employee life-cycle activities across multiple HR functions and regions. You will research and resolve issues, process data changes, perform systems testing, and complete administrative tasks in HRIS and other systems.

You will mentor HR Specialists, drive process improvements, and ensure confidentiality and compliance. This role sits within Unum’s Chattanooga operations, offering growth within a Fortune 500 benefits provider.

Qualifications

• Bachelor’s degree preferred or equivalent experience in human resources, business administration or a related field.
• Strong analytical and communication skills with the ability to maintain confidentiality.
• Experience with HRIS, compensation, payroll, recruitment, performance management, or benefits administration is preferred.

Responsibilities

• Provide daily support by researching and resolving issues and processing job data changes across HR functions and regions.
• Perform systems testing and complete administrative activities.
• Mentor HR Specialists and HR Case Managers and serve as subject-matter expert.

Skills

Analytical skills

Verbal & written communication

Team player

Discretion

Confidentiality

HR policies knowledge

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Workday

Job description

Job Posting End Date: October 12 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout lifes moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

All the benefits listed above are subject to the terms of their individual Plans.

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

• This is the operational support and administrative function of all employee life-cycle activities. Requires a mastery of all fundamentals of the role within the team and demonstrated achievement of quality and production standards.
• Provides daily support both by researching and resolving issues and by processing job data changes, perform systems testing, and completing administrative activities across multiple HR functions and/or regions. This will vary by HR function and include but not limited to recruiting, performance management, compensation, benefits, HRIS, and employee relations.
• Mentors HR Specialists and HR Case Managers and serves as subject‑matter expert.
• Serves in a capacity to influence change which will simplify the user experience, reduce risk, and increase operational performance.
• Conducts all business process and/or systems testing required in support of upgrades, enhancements, and or new work activities.

Principal Duties and Responsibilities

Serves as the technical and process subject matter expert resource relative to administration of all HR programs, products, services and workflow. Applies excellent understanding of the interdependencies with all facets of HR to include Workday to ensure business processes are efficient, accurate and compliant. Follow all Standard Operating Procedures ("SOPs") and adhere to all organizational and department specific policies, procedures, and SLAs. Capable of working on a small team, in a role with responsibility for day-to-day administration, providing support to end users, and facilitating and improving business process flow. Own responsibility for confidentiality, data integrity, ensuring its validity, accuracy and timely entry into the applicable HR system(s). Articulates and maintains HR standards, inform management of issues that require attention and suggest opportunities for improvement. Consistently makes an independent business decision in response to demand.

Job Specifications

Bachelor’s degree preferred or equivalent experience in human resources, business administration or a related field preferred. 2-3 years experience working in a human resource discipline including but not limited to HRIS, compensation, payroll, recruitment, performance management, and/or benefits administration. Experience applying in-depth knowledge of HR policies, procedures, standards, and legal requirements, in order to answer related questions via phone and email within established SLAs. Ability to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentiality Strong analytical skills to be able to break down a problem, situation or process into its component parts, to separate the main issues from side issues, to understand the nature of parts and their relationship to one another. Enhanced knowledge of state and federal laws pertaining to human resources. Excellent verbal and written communication skills required. Strong time management and organization skills to schedule time effectively and use efficient work methods and tools. Team player who works effectively with colleagues to achieve targets and objectives. Ability to work under pressure, remain calm, objective and controlled in responding to urgent or demanding situations. Proficient with Microsoft Office Suite and Workday desired. Seeks out job challenges and opportunities to constantly improve skills.

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience. $40,000.00-$75,600.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company: Unum

At Unum Group, we are a Fortune 500 company and leading international provider of workplace benefits and services, helping workers and their families thrive for more than 175 years. Through our Unum and Colonial Life brands, our company offers disability, life, accident, critical illness, dental and vision insurance; leave and absence management support; and behavioral health services. Our 10,000+ employees work across operations in the US, UK and Poland, as well as our dedicated Technology Centre in Ireland.

Unum Group is committed to working with and providing reasonable accommodations for any applicant with a disability. If you are disabled and need a reasonable accommodation to participate in the application or hiring process, please contact us by submitting a request here.