Sr HR Manager-Wrigley Field

Levy Restaurants; Chicago (IL); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Flexible Time Off

Job summary

Levy Sector in Chicago is seeking a Senior HR Manager to lead employee relations, policy development, and workforce planning across operations. You will drive engagement, compliance, and union-related initiatives while partnering with leaders to improve retention and culture in a fast-paced hospitality environment.

The role emphasizes strategic and hands-on HR leadership, with extensive experience in labor relations, policy implementation, and reliable decision-making.

Qualifications

• 5–7 years of HR Generalist or HR Business Partner experience in hospitality, operations or large retail environment.
• Experience in a unionized environment with knowledge of labor relations and CBAs.
• Able to work in a highly matrixed environment and balance ambiguity.
• Experience leading teams and driving HR programs with data-driven decisions.
• Strong communication skills, both written and verbal.
• Experience managing large scale HR projects.

Responsibilities

• Deliver results in a fast-paced, high-volume People and Culture environment.
• Ensure compliance with labor laws and Compass policies.
• Serve as the point of contact for employee relations issues.
• Lead investigations and progressive discipline procedures.
• Drive onboarding, development and new hire experience initiatives.
• Collaborate with leadership to address hiring, development and attrition trends.
• Monitor employee engagement across regions and improve culture.

Skills

HR Generalist experience

Union experience

People & culture

Data analysis

Stakeholder management

Tools

HRIS

Smartsheets

Excel

Job description

Levy Sector

Salary: $70,000-$78,000

Pay Grade: 12

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Strategic and results-driven Senior HR Manager with extensive experience leading human resources initiatives across employee relations, organizational development, compliance, and workforce planning. Skilled at strengthening employee engagement, developing HR policies and processes, managing complex employee relations matters, administering union collective barganing agreements and driving initiatives that improve retention, culture, and overall business performance. Known for sound judgment, strong leadership, confidentiality, and the ability to navigate complex HR challenges while balancing employee and business needs.

Responsibilities

• Deliver results in a fast-paced environment with a high-volume workload supporting People and Culture functions and operations leadership
• Ensure compliance with labor laws, employment practices and Compass policies
• Serve as the point of contact for employee relations issues
• Lead and oversee employee investigations and progressive discipline procedures
• Evaluates/audits working practices to manage risks and drive compliance
• Supports initiatives focused on onboarding, development and new hire experience that foster a culture of inclusion and belonging
• Proactively support and take a hands‑on approach to successfully monitor the "pulse" of employees across all regions to ensure a high level of employee engagement
• Collaborate with site and regional leadership teams to understand key people priorities including hiring, development and attrition trends
• Proactively identifying opportunities and solutions to problems or risks
• Provide effective and timely communication and maintain strong relationships with key stakeholders, leaders, and partners with minimal direction
• Implement process improvements and actions that drive operational efficiency and organizational enablement for leaders and managers across the business
• Engage with the client to drive improvements and ensure SLAs, metrics, and requirements are consistently completed on time
• Demonstrate ability to influence and obtain buy‑in and credibility from stakeholders and employees
• Ensure compliance with labor laws, employment practices and Compass policies
• Moves between strategic and operational thinking to execute strategy
• Ensuring all team member information is accurate and up to date within the location HRIS system
• Assist with new hire and rehire orientations
• Ensuring the timely processing of all unemployment claims
• Support performance reviews, corrective actions, and training initiatives across the business
• Other duties as assigned

Qualifications

• 5-7 years of HR Generalist or HR Business Partner experience in hospitality, operations or large retail environment
• Prior experience working in a unionized environment, with a strong understanding of labor relations, collective bargaining agreements, and union‑related policies and practices
• Personifies core values of excellence, inclusive, collaborative, driven, and results oriented
• Must be able to operate in a highly‑matrix environment and navigate ambiguity
• Experience managing direct reports, delegating and developing team members
• Proven ability to drive results through executing employee programs and streamlining processes
• Proven ability to use data and analysis to support strategic decisions
• Strong communication skills (verbal and written)
• Experience managing large scale projects
• High level of computer literacy (Excel, Smartsheets, Word, Microsoft Office, HRIS systems)
• Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug‑free workplace.

Req ID: 1560542

Levy Sector

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Katie Schneider

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