Employee Relations Manager

Compass Group USA; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Job summary

Levy Home Office in Chicago is seeking an experienced Employee Relations professional to lead investigations, advise on policy, and collaborate with HR and operations to resolve workplace concerns.

The role requires a Bachelor's degree in HR or related field, 5+ years in HR/Employee Relations, strong knowledge of employment laws, and travel of about 5–10% to support multiple sites. Excellent communication and documentation skills are essential.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5+ years of Human Resources or Employee Relations experience.
• Experience conducting workplace investigations.
• Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations.
• Excellent written and verbal communication skills.
• Ability to travel approximately 5–10%

Responsibilities

• Conduct employee relations investigations
• Partner with HR and operational leaders to resolve workplace concerns
• Provide guidance on employment policies and procedures
• Support the SpeakUp (employee hotline) reporting process and case resolution
• Monitor investigation trends and recommend proactive solutions
• Maintain accurate documentation within the HR Case Management system
• Develop and facilitate Employee Relations training
• Partner with Legal, Labor Relations, Security, and Risk Management on complex investigations
• Support audits of employee relations data
• Promote consistent application of company policies
• Identify opportunities to improve employee engagement and workplace culture

Skills

Employee relations

Workplace investigations

Employment law knowledge

Communication skills

Travel willingness

Education

Bachelor's degree in HR or related field

Tools

HR Case Management system

Job description

This role is located at the Levy Home Office on 980 N Michigan Ave in Chicago, IL

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Qualifications

Required

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years of Human Resources or Employee Relations experience
• Experience conducting workplace investigations
• Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations
• Excellent written and verbal communication skills
• Ability to travel approximately 5–10%

Preferred

• Experience supporting multi-state operations
• Experience supporting unionized workforces
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification
• Hospitality, food service, retail, or multi-unit experience

Key Responsibilities

• Conduct employee relations investigations
• Partner with HR and operational leaders to resolve workplace concerns
• Provide guidance on employment policies and procedures
• Support the SpeakUp (employee hotline) reporting process and case resolution
• Monitor investigation trends and recommend proactive solutions
• Maintain accurate documentation within the HR Case Management system
• Develop and facilitate Employee Relations training
• Partner with Legal, Labor Relations, Security, and Risk Management on complex investigations
• Support audits of employee relations data
• Promote consistent application of company policies
• Identify opportunities to improve employee engagement and workplace culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.