Employee Relations Manager

Levy Restaurants; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Parental Leave

Flexible Spending Accounts

Job summary

Levy Restaurants in Chicago is seeking an experienced Employee Relations professional to lead investigations, advise leaders, and drive compliant HR practices across multi-state operations.

The role requires a Bachelor's in HR or related field, 5+ years in HR/ER, knowledge of FMLA, FLSA, NLRA, and ADA, and strong communication; travel approximately 5–10%. This is an excellent opportunity within a renowned hospitality company.

Qualifications

• Bachelor's degree in HR, business, or related field.
• 5+ years HR or Employee Relations experience.
• Experience conducting workplace investigations.
• Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations.
• Excellent written and verbal communication skills.
• Ability to travel approximately 5–10%.

Responsibilities

• Conduct employee relations investigations.
• Partner with HR and operational leaders to resolve workplace concerns.
• Provide guidance on employment policies and procedures.
• Support the SpeakUp (employee hotline) reporting process and case resolution.
• Monitor investigation trends and recommend proactive solutions.
• Maintain accurate documentation within the HR Case Management system.
• Develop and facilitate Employee Relations training.
• Partner with Legal, Labor Relations, Security, and Risk Management on complex investigations.
• Support audits of employee relations data.
• Promote consistent application of company policies.
• Identify opportunities to improve employee engagement and workplace culture.

Skills

Communication skills

Workplace investigations

Investigation skills

Legal knowledge of employment laws

Travel willingness

Education

Bachelor's degree in HR or related field

Tools

HR Case Management systems

Job description

Salary: $75,000.00 - $95,000.00

This role is located at the Levy Home Office on 980 N Michigan Ave in Chicago, ILDifferent perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

Levy Sector

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award‑winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Qualifications

Job Summary

Required

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years of Human Resources or Employee Relations experience
• Experience conducting workplace investigations
• Knowledge of federal and state employment laws including FMLA, FLSA, NLRA, ADA, and EEO regulations
• Excellent written and verbal communication skills
• Ability to travel approximately 5–10%

Preferred

• Experience supporting multi-state operations
• Experience utilizing HR Case Management systems
• Experience supporting unionized workforces
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification
• Hospitality, food service, retail, or multi‑unit experience

Key Responsibilities

• Conduct employee relations investigations
• Partner with HR and operational leaders to resolve workplace concerns
• Provide guidance on employment policies and procedures
• Support the SpeakUp (employee hotline) reporting process and case resolution
• Monitor investigation trends and recommend proactive solutions
• Maintain accurate documentation within the HR Case Management system
• Develop and facilitate Employee Relations training
• Partner with Legal, Labor Relations, Security, and Risk Management on complex investigations
• Support audits of employee relations data
• Promote consistent application of company policies
• Identify opportunities to improve employee engagement and workplace culture

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug‑free workplace.