Senior Human Resources Manager

Compass Group USA; Cleveland (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy, part of Compass Group USA, seeks a Senior HR Manager to support multiple HR functions and align with strategic objectives. You will communicate with Senior Management, provide guidance on employee relations, and leverage your analytical skills to drive HR initiatives.

You will coach management through complex issues, oversee recruiting/onboarding, recognition programs, and ensure compliance with federal and state laws while contributing to surveys and training initiatives.

Qualifications

• Bachelor’s degree in HR or related field required; Master’s degree preferred.
• PHR or SPHR designation strongly preferred.
• Experience with Unions strongly preferred.
• Three plus years HR generalist experience required; management experience a plus.
• HR experience at a large, multi-unit organization required.
• Centralized HR environment experience, preferably in a corporate setting.
• Intermediate Word/Excel/PowerPoint; advanced skills preferred.
• Knowledge of employment law, policies and programs.
• Experience in defining problems, collecting data, establishing facts and drawing valid conclusions.
• Experience responding to inquiries from customers/regulatory agencies/business community.

Responsibilities

• Ensures all Company HR related policies are applied consistently.
• Coaches associates and management through complex issues; guides disciplinary actions.
• Oversees MyOpportunity for hourly recruitment and onboarding.
• Maintains and coordinates associate recognition programs.
• Ensures compliance with federal and state laws.
• Runs and reviews HR activity reports.
• Supports internal surveys and engagement feedback processes.
• Attends manager meetings; conducts training; implements HR initiatives.
• Reviews pay increases/status changes for equity and consistency.
• Prepares and presents HR topics and training.
• Acts as diversity champion; leads diversity recruiting and promotion goals.
• Assists in Personal Development Plans for associates.
• Participates in the Annual Performance Appraisal process.

Skills

Employee relations

Analytical ability

Effective communication

HR policy interpretation

Problem-solving

Education

Bachelor’s degree in HR or related field

Master’s degree preferred

PHR or SPHR designation

Tools

Microsoft Word

Excel

PowerPoint

Job description

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Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Job Summary:

Working as a Senior HR Manager, you will support numerous Human Resource functions to meet strategic, tactical and administrative Human Resource objectives.You must be able to communicate effectively with Senior Management and across various support departments. Your knowledge of employee relations and your strong analytical ability will be used to support HR initiatives.

Key Responsibilities:

• Ensures all Company HR related policies are applied consistently.
• Objectively coaches associates and management through complex and difficult issues. Provides guidance to management on appropriate disciplinary action. Assists with on-site investigations.
• Oversees MyOpportunity for hourly recruitment and onboarding.
• Maintains and coordinates associate recognition programs.
• Ensures compliance with all federal and state laws.
• Regularly runs and/or reviews HR activity reports.
• Supports internal customer survey and associate engagement survey interpretation/feedback process.
• Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance and implements HR initiatives.
• Reviews any request for pay increases or other status changes to ensure internal equity and consistency. Processes status change forms.
• Prepares, coordinates and presents HR related topics and other HR related training.
• Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals.
• Assists in the creation of Personal Development Plans, as appropriate, for associates.
• Participates in the Annual Performance Appraisal process.

Preferred Qualifications:

• Bachelor’s degree in HR or related field required; Master’s degree preferred.
• PHR or SPHR designation strongly preferred.
• Experience with Unions strongly preferred.
• Three plus years human resources generalist experience required; management experience a plus.
• HR experience at a large, multi-unit organization required.
• Previous experience as part of a centralized HR environment, preferably in a corporate setting.
• Intermediate Microsoft Word, Excel and PowerPoint skills; advanced skills preferred.
• Content-knowledge regarding employment law, policies,procedures,and programs
• Experience in defining problems, collecting data, establishing facts and drawing valid conclusions
• Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.