Sr. Gift Services Representative

University of Miami; Coral Gables (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

The University of Miami in Coral Gables, FL seeks a temporary full-time Sr. Gift Services Representative to process and post charitable gifts and related financial transactions.

You will manage gift processing, ensure compliance with IRS regulations and university policies, maintain donor biographical records, and serve as the main point of contact for departments regarding fundraising transactions. Prior experience and strong data accuracy are essential.

Qualifications

• High School Diploma or equivalent; relevant experience emphasized.
• Able to learn procedures, technologies, and adapt to changing priorities.
• Strong written and verbal communication with colleagues and stakeholders.
• Proficient with standard office software and databases.

Responsibilities

• Process and post financial transactions related to fundraising activities.
• Reconcile gifts and revenue, acknowledge donor gifts, and maintain donor records.
• Serve as primary contact for departments on fundraising financial transactions.
• Ensure compliance with IRS regulations, university policies, and CASÉ standards.
• Input payroll deduction gifts accurately and manage monthly quality reports.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma

Tools

Office software

Job description

The University of Miami's Division of Development and Alumni Relations has an exciting opportunity for a temporary full time Sr. Gift Services Representative to work in Coral Gables, FL.

The Senior Gift Services Representative processes and posts financial transactions related to fundraising efforts, into the applicable software, in an accurate and timely manner. This position is responsible for varied functions including- managing/reconciling gifts and revenue transactions, acknowledging donor gifts, and maintaining an accurate database with correct donor/prospect biographical information. The incumbent will serve as primary contact for all departments and areas within the division and University regarding financial transactions related to fundraising.

Core responsibilities

• Processes financial transactions related to fundraising activities of all values and types into the applicable software system.
• Posts transactions following University of Miami policies and procedures including IRS regulations, Controller’s restrictions, C.A.S.E. standards and new campaign policies.
• Manages and imports complex gift processing transactions.
• Receives all credit card transactions related to fundraising activities of all values. Contacts appropriate department/schools for rejected credit card transactions.
• Examines and verifies the accuracy of the donor’s designation of the pledge using backup documentation.
• Updates bio-demographic records during gift posting and regularly schedules updates outside of gift position.
• Inputs payroll deduction gifts with a high level of accuracy and speed.
• Reviews and updates monthly quality control reports to maintain database accuracy and data integrity.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

• High School Diploma.
• Minimum 3 years of relevant experience required.
• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
• Teamwork: Ability to work collaboratively with others and contribute to a team environment.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status: Full time

Employee Type: Temporary