Sr. Functional Analyst

Apex Systems; Santa Ana (CA); Remote; USD 90,000 - 130,000; Full time

Job summary

Apex Systems is seeking a skilled professional to lead requirements gathering and provide application support for clients using Workday. In this role, you will collaborate with technical teams, document business needs, and ensure successful software implementation. Ideal candidates will have a strong background in problem-solving, excellent communication skills, and at least 5 years of Workday experience. This position is 100% remote, offering a competitive salary and comprehensive benefits package.

Benefits

Medical insurance

Dental insurance

Vision insurance

401K program

Employee stock purchase program

HSA option

Employee Assistance Program

Training and certification opportunities

Qualifications

• At least 5 years of Workday experience required.
• Demonstrated ability to manage multiple tasks and respond quickly.
• Experience creating process documentation and training procedures.

Responsibilities

• Lead meetings to gather business requirements and document them.
• Configure application software to deliver functionality.
• Prepare test plans and execute user testing.

Skills

Communication

Problem Solving

Analytical Skills

Interpersonal Skills

Education

Bachelor's degree

Tools

Workday

Microsoft Office

Job description

Duties: Requirements Gathering – Leads meetings to determine business needs and documents them.

Conducts Feasibility study of the requirements Understand and configure Workday functionality and features that could be implemented to meet business requirements.

Perform Fit/Gap Analysis

Configure application software to deliver new or modified functionality.

Develop functional specifications and design solutions based on application module capabilities. Performs application support functions such as incident triage, research application bugs, respond to customer escalations, and other activities that lead to issue resolution Collaborates with technical team in the process of developing application extension solutions or resolving application issues.

Acts as a liaison between the Enterprise Application Services team and the Business users.

Prepare test plans and execute, lead and support user testing.

Assists in issue resolution of complex production issues as needed.

Create and manage service requests with application vendors to resolve application issues or functionality.

Plans and/or monitors all the tasks and/or phases involved in successful delivery of application solution.

Responsible for in depth functional knowledge of the application as well as business process knowledge of the groups using the application.

Guides and mentors associate functional resources or other functional resources as directed by leadership.

Required to perform duties outside of normal work hours based on business needs.

100% remote support

Skills: Good written and oral communication skills.

Requires problem solving and analytical skills, and the ability to communicate technical information to both technical and non-technical users.

Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks required to maintain system functionality.

Demonstrated ability to analyze and interpret complex business processes and systems.

Experience working on projects involving multiple application modules and integration with other systems.

Experience working on complex projects delivered on time and error-free.

Strong interpersonal skills.

Demonstrated ability to work under pressure and meet deadlines At least 5 years of Workday experience Has background tha combines functional expertise and business management skills with an understanding of information technology.

Familiarity creating process documentation, training procedures, and standard operating procedures.

Keywords:

Education: Typically requires Bachelors degree or equivalent combination of education and experience Skills and Experience:

Required Skills:

BUSINESS REQUIREMENTS

APPLICATION SOFTWARE

PROCESS DOCUMENTATION

GAP ANALYSIS

PROBLEM SOLVING

Additional Skills:

APPLICATION SUPPORT

WORKDAY

MENTORS

BUSINESS MANAGEMENT

ENTERPRISE APPLICATION

LIAISON

WRITING FUNCTIONAL

MICROSOFT OFFICE

TEST PLANS

USER TESTING

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178 .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.