Sr Franchise Business Consultant

Authority Brands; Chicago (IL); Sur place; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Comprehensive health care

401(k) matching

Paid time off

Parental leave

Employer provided life insurance

Résumé du poste

Authority Brands is seeking a Sr. Franchise Business Consultant to serve as the primary liaison between franchisor and franchisee, providing management, operational, and financial support through a consultative relationship built on trust.

You will monitor franchise performance, coach on best practices, and drive growth across territories while traveling to franchise locations as needed to ensure alignment with brand standards and profitability goals.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5–7+ years as a consultant/coach or running a services-based business.
• Strong analytical and KPI-focused with data-driven decision making.
• Ability to travel up to 75% to Franchisee locations.

Responsabilités

• Perform the role of business consultant and coach; building trust with franchise partners to influence growth and profitability within their franchise
• Establish a regular cadence of virtual and onsite touch points to understand business operations and provide insights
• Develop understanding of Authority Brand tools, platforms, and support systems to maximize performance
• Be the go-to advisor for franchisees during crises and celebrations
• Prioritize requests from FSC functions to connect with franchisees
• Advise on Franchise Agreement compliance and support efforts to stay compliant
• Conduct market meetings for franchisees to share best practices
• Guide franchisees on culture as an extension of company culture
• Deliver franchisee territory health diagnostics
• Review monthly Profit and Loss statements (YoY revenue)
• Perform other duties as assigned

Connaissances

Business consulting

KPI & data analysis

Cross-functional collaboration

P&L interpretation

Communication skills

Travel readiness

Microsoft Office proficiency

Formation

Bachelor’s degree or equivalent experience

Outils

Microsoft Office Suite

Description du poste

The Sr. Franchise Business Consultant is the primary contact between the franchisor and the franchisee. You will act as the franchisee’s connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management, operational, and financial support to franchise partners through a consultative relationship built on trust. The strength of that relationship will directly impact your ability to be an effective FBC. You are the coach, advising how franchisees should leverage our Systems of Business in the effort to help them reach their personal and business goals. The successful candidate will effectively monitor and measure the results of the franchise’s goals and KPI’s across their territory and brands.

Responsibilities:

• Perform the role of business consultant and coach; building trust with franchise partners to influence growth and profitability within their franchise
• Establish a regular cadence of virtual and onsite touch points to maintain a deep understanding of the business operations of our franchise partners, providing insights and assistance when needed
• Develop a deep understanding of all available Authority Brand tools, platforms, and support systems available to our brands to maximize performance and instill trust with your franchisees
• Become the person your franchisees seek out for advice, come to in a time of crisis, or to celebrate the victories they have experienced
• Prioritize the requests of the FSC functions to connect with your franchisees
• Advise our franchise partners on the importance of staying in compliance with the Franchise Agreement and assisting when needed in the efforts to help the franchise partner stay compliant
• Conduct market meetings for your franchisees, bringing groups of franchisees together for the betterment of the group
• Providing guidance to the franchisees in the development of their culture and how it acts as an extension of our company culture
• Responsible for delivering franchisee territory ‘health’ diagnostics
• Performing a monthly Profit and Loss statement reviews including YOY revenue
• Other duties as assigned

Qualifications:

• Bachelor’s degree (B.A) or Equivalent experience required
• 5 - 7+ years of experience in the capacity of a consultant, advisor, coach, or in running a services-based business or franchise
• Skilled in operational efficiencies, best practices, KPI’s, and data analysis
• Comfortable interpreting P&L statements and understanding how various initiatives may impact top & bottom lines
• Experience partnering cross functionally to ensure your customers get what they need when they need it
• Must have strong computer skills and be familiar with all Microsoft Office Programs
• Communicates clearly and precisely in verbal and written forms
• Ability to travel up to 75% to Franchisee locations within your assigned territory

Benefits:

Comprehensive health care (medical, dental, vision), 401(k) matching up to 6%, paid time off, parental leave, and employer provided basic life insurance.