Sr Franchise Business Consultant

Lawn Squad; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Brothers Lawn Squad LLC is seeking a Sr. Franchise Business Consultant to bridge the franchisor and franchisee, delivering management, operational, and financial support through a trusted advisory relationship.

You will monitor KPI results across your territory, coach franchisees, and help drive growth and profitability. You will travel up to 75% to franchise locations, provide guidance on compliance, and lead market diagnostics and P&L reviews to improve performance and sustain franchisee

Qualifications

• Bachelor’s degree or equivalent experience required.
• 5–7+ years as a consultant, advisor, coach, or running a services business/franchise.
• Strong analytical skills and KPI/data analysis experience.
• Ability to interpret P&L statements and assess impact of initiatives.
• Cross-functional collaboration to meet customer needs when required.
• Proficient with Microsoft Office programs.
• Clear verbal and written communication skills.
• Willingness to travel up to 75% to franchise locations.

Responsibilities

• Serve as business consultant and coach to influence growth and profitability.
• Maintain regular virtual and onsite touchpoints to understand operations.
• Master Authority Brand tools and support systems to maximize performance.
• Be the go‑to advisor for franchisees in times of need or celebration.
• Prioritize requests from FSC functions for franchisee engagement.
• Advise on compliance with Franchise Agreement and help partners stay compliant.
• Conduct market meetings for franchisee groups.
• Guide franchisees on culture as an extension of company culture.
• Deliver franchisee territory health diagnostics.
• Review monthly P&L YOY revenue and provide insights.
• Perform other duties as assigned.

Skills

Consulting

Data analysis

Cross-functional collaboration

Verbal & written communication

Franchise operations

Travel readiness

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

The Sr. Franchise Business Consultant is the primary contact between the franchisor and the franchisee. You will act as the franchisee’s connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management, operational, and financial support to franchise partners through a consultative relationship built on trust. The strength of that relationship will directly impact your ability to be an effective FBC. You are the coach, advising how franchisees should leverage our Systems of Business in the effort to help them reach their personal and business goals. The successful candidate will effectively monitor and measure the results of the franchise’s goals and KPI’s across their territory and brands.

Responsibilities

• Perform the role of business consultant and coach; building trust with franchise partners to influence growth and profitability within their franchise
• Establish a regular cadence of virtual and onsite touch points to maintain a deep understanding of the business operations of our franchise partners, providing insights and assistance when needed
• Develop a deep understanding of all available Authority Brand tools, platforms, and support systems available to our brands to maximize performance and instill trust with your franchisees
• Become the person your franchisees seek out for advice, come to in a time of crisis, or to celebrate the victories they have experienced
• Prioritize the requests of the FSC functions to connect with your franchisees
• Advise our franchise partners on the importance of staying in compliance with the Franchise Agreement and assisting when needed in the efforts to help the franchise partner stay compliant
• Conduct market meetings for your franchisees, bringing groups of franchisees together for the betterment of the group
• Providing guidance to the franchisees in the development of their culture and how it acts as an extension of our company culture
• Responsible for delivering franchisee territory ‘health’ diagnostics
• Performing a monthly Profit and Loss statement reviews including YOY revenue
• Other duties as assigned

Qualifications

• Bachelor’s degree (B.A) or Equivalent experience required
• 5 - 7+ years of experience in the capacity of a consultant, advisor, coach, or in running a services-based business or franchise
• Skilled in operational efficiencies, best practices, KPI’s, and data analysis
• Comfortable interpreting P&L statements and understanding how various initiatives may impact top & bottom lines
• Experience partnering cross functionally to ensure your customers get what they need when they need it
• Must have strong computer skills and be familiar with all Microsoft Office Programs
• Communicates clearly and precisely in verbal and written forms
• Ability to travel up to 75% to Franchisee locations within your assigned territory