SR Financial Counselor / Patient Access / FT / Day

Northwest Texas Healthcare System; Amarillo (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision and

Prescription Drug Plans

401(K) with company match

SoFi Student Loan Refinancing Program

Tuition savings for nursing education

Career development opportunities

Pet Insurance

Job summary

Northwest Texas Healthcare System in Amarillo, TX seeks a Sr. Financial Counselor to support admission, registration and discharge workflows. You will also manage supplies, monitor billing-related forms, and adapt to fluctuating hours while upholding Service Excellence values.

The role emphasizes assisting patients with insurance, financial information, and payment processes within a collaborative health system setting.

Qualifications

• High School diploma or GED required or preferred.
• Typing skills are beneficial for data entry and records.
• Strong attention to detail and accuracy in support tasks.
• Ability to multitask across admitting, registration, and billing processes.

Responsibilities

• Accept responsibilities of assignments while demonstrating teamwork and communication.
• Participate in quality improvement processes for the department and institution.
• Apply policies to obtain and communicate patient insurance, financial and medical information for payment.
• Maintain supply levels in the Admitting area and monitor tubal consent forms for billing.
• Cross-train to other admitting duties and cover shifts as needed; support budget impact awareness.

Skills

Typing skills

Attention to detail

Multitasking

Communication

Education

High School diploma or GED

Job description

Northwest Texas Healthcare System

Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers

Position: Sr. Financial Counselor

Position Summary: The employee assumes responsibility and accountability of assisting and providing coverage in various staff positions related to functions of admission/registration/discharge of patients.

The person in this position also orders supplies and maintains supply level for all Admitting areas. Monitors the timely flow of tubal consent forms obtained for Medicaid patients. Hours and days fluctuate according to coverage needed. This position supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.

Job Duties/Responsibilities

Utilize the appropriate skills in accepting responsibilities of assignments while exhibiting teamwork techniques and effective communications which contribute to the overall operation of the Department. Understands, participates in, and contributes to quality improvement process for the Department and Institution.

Applies appropriate policies and procedures, as set forth by the Department of Business Systems for the purpose of assessing and communicating patient needs, from pre-admission through dismissal. For obtaining insurance, financial and medical information, and any forms or screenings and applications necessary to secure payment. The person in this Admitting Assistant/Floater position maintains supply levels for the Admitting area and monitors the flow of tubal consent forms for proper billing purposes. Assumes responsibility and accountability of assisting and providing coverage in various admitting staff positions. Cross-train to other job duties as deemed appropriate by Supervisor/Director. Accept additional duties as assigned.

Assumes responsibility for position’s impact on the departmental budget as it relates to the overall functioning of the organization.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Education, Training, Experience and Licenses/Registrations Required

• High School diploma or GED
• Minimum one-year job related experience recommended
• Health care background and computer experience desirable
• Recommend moderate to intense concentration and attention to detail
• Multi-Task oriented
• Typing skills

Physical And Sensory Requirements

• Ability to read, write and converse in English.
• Ability to communicate with staff, physicians, support agencies, patients, families, vendors and others.
• Ability to remain calm and composed under stress.
• Bending, lifting (10-20 lbs), grasping, fine hand coordination, pushing and pulling, prolonged standing and/or sitting.
• Ability to tolerate low noise levels for prolonged periods.
• Ability to function when exposed to hazardous chemicals and/or biological materials.
• Ability to respond to pages, telephones and other auditory stimulation.
• Quantitative/mathematical ability (addition, subtraction, multiplication, division).
• Ability to evaluate and interpret information and make independent decisions.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.