Sr Field Service Technician, Conveyor Systems, 3rd shift

Weingart Foundation; Perris (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in Industrial Automation is seeking a Sr. Field Service Technician. This role involves technical support and maintenance of conveyor systems, requiring hands-on experience and a strong commitment to customer satisfaction and safety. Work primarily occurs during night shifts, with specific responsibilities such as troubleshooting electrical issues and providing customer training.

Qualifications

• Strong technical expertise with conveyor systems, motors, sensors, and PLCs.
• Experience in field service support and troubleshooting.
• Commitment to safety and customer satisfaction.

Responsibilities

• Troubleshoot and resolve complex technical issues for customers.
• Provide expert-level technical support for Industrial Automation solutions.
• Conduct preventive and reactive maintenance on equipment.

Skills

Troubleshooting

Technical Support

Preventive Maintenance

Reactive Maintenance

PLC Systems

Safety Protocols

Customer Satisfaction

Tools

CMMS

Mobile Devices

Job description

As a Sr. Field Service Technician here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager and you'll work out of our Perris, CA location. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.

Days/Shift: Employees will work Night Shift (4:00pm to 4:30am) on a 3/4 schedule. Will work Thursday, Friday, Saturday and every other Wednesday.

KEY RESPONSIBILITIES
• Troubleshoot and resolve complex technical issues for customers.
• Provide expert-level technical support for our Industrial Automation (IA) solutions.
• Collaborate with cross-functional teams to ensure smooth implementation of solutions.
• Lead training sessions for customers and field service technicians.
• Stay informed about industry trends and advancements, offering suggestions for improvements.
• Have hands-on experience with PLC systems, sensors, motors, inverters, control panels, hydraulics, pneumatics, and gearboxes.
• Conduct both preventive and reactive maintenance tasks.
• Use CMMS (Computerized Maintenance Management System) to report work orders and provide breakdown data.
• Perform maintenance and troubleshooting for all electrical and mechanical aspects of Material Handling Equipment (MHE), such as conveyor systems, sortation systems, robotics, and Automated Storage and Retrieval Systems (ASRS).
• Adjust and maintain scanners, cameras, field buses, and printer applicators.
• Reset, repair, or replace adjustable parts (belts, chains, cables) and wear components (guides, bearings, wheels, rollers, pulleys).
• Clean, lubricate, and calibrate equipment as required.
• Follow job plans, procedures, and manuals for efficient service.
• Maintain and troubleshoot a range of components, including motors, photo eyes, relays, proximity sensors, solenoids, motor starters, tachometers, and encoders.
• Assist with basic troubleshooting of electronics and Programmable Logic Controllers (PLCs).
• Perform maintenance and troubleshoot all types of industrial robots.
• Utilize mobile devices and asset management systems to create and close work orders, logging relevant data (labor hours, downtime, causes, solutions, and parts used).
• Follow safety protocols (Lock Out/Tag Out, Arc Flash, etc.), wear appropriate Personal Protective Equipment (PPE), and ensure a safe working environment.
• Adhere to company standards, operating procedures, and safety regulations.

The compensation range for this position is $29- $35 per hour. The actual compensation offer will depend on a variety of factors including experience, education, geography, and other relevant factors.We are seeking a knowledgeable and hands-on Field Service Technician to support, troubleshoot, and maintain conveyor and material handling systems at customer sites. This role involves diagnosing mechanical and electrical issues, performing preventive and reactive maintenance, and ensuring optimal performance of conveyor systems, motors, sensors, PLCs, and related equipment. The ideal candidate has strong technical expertise, field service experience, and a commitment to safety and customer satisfaction.