Sr Field Service Technician

Honeywell International, Inc.; Jackson (MS); Remote; USD 85,000 - 110,000; Full time

Job summary

Honeywell International, Inc. seeks a Sr Field Service Technician to deliver high-quality service and support for combustion systems at customer sites.

The role reports to the Field Service Manager and operates on a remote schedule from our Cleveland, OH location, with extensive travel. You will test, maintain, and troubleshoot equipment while collaborating with cross-functional teams to ensure customer satisfaction.

Qualifications

• 2+ years of electronic and mechanical experience required.
• Experience using diagnostic tools and service management software.
• Valid driver’s license required.
• Ability to travel 70–80% domestically and internationally.

Responsibilities

• Perform testing, maintenance, and preventive maintenance of combustion systems at customer sites.
• Identify and resolve technical issues to ensure safe, efficient operation.
• Provide technical support and guidance in the field.
• Document service activities and maintain records of work performed.
• Collaborate with cross-functional teams to support continuous improvement and customer satisfaction.

Skills

Electronic knowledge

Mechanical experience

Diagnostic tools

Service management software

Travel 70-80%

Education

Associate’s Degree in Engineering/Electronics or related technical field

Tools

Schematic drawings

Job description

As a Sr Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field.

You will report directly to our Field Service Manager and you will work out of our Cleveland, Ohio location on a Remote work schedule.

As the Sr Field Service Technician, you will impact customer satisfaction and operational efficiency by ensuring timely and effective resolution of service requests, supporting continuous improvement initiatives, and maintaining strong relationships with customers and internal teams. You’ll work remotely for our Honeywell facility at various customer locations. Travel is a must, expect 70% to 80% travel requirements.

KEY RESPONSIBILITIES

• After proper Honeywell-specific training, you will be expected to perform testing, maintenance, and preventative maintenance of combustion systems and equipment at customer sites.

• Identify and resolve technical issues to ensure safe system performance, efficiency and reliability.

• Provide technical support and guidance to customers in the field.

• Document service activities and maintain accurate records of work performed.

• Collaborate with cross-functional teams to support continuous improvement and customer satisfaction initiatives.

YOU MUST HAVE

• 2+ years technical knowledge of electronic, mechanical experience.

• Experience using diagnostic tools and service management software tools and schematic drawings.

• Valid driver’s license

• Must be willing and have the ability to travel 70% to 80% to customer sites domestically and occasionally internationally

WE VALUE

• Experience in field service or technical support roles

• Associate’s Degree in Engineering, Electronics, or related technical field preferred.

• Experience working in industrial or commercial service environments.

• Ability to work independently and manage time effectively in field assignments.

• Strong problem-solving skills and attention to detail.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: September 21, 2026.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.