Sr. Field Service Engineer

Danaher; Denver (CO); Remote; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company that is shaping the future of life sciences and diagnostics. As a Senior Field Service Engineer, you will play a vital role in the installation and maintenance of cutting-edge microscopy equipment. This position offers the opportunity to work closely with customers in universities and hospitals, ensuring the highest level of service and support. With a strong focus on innovation and teamwork, you will contribute to scientific discoveries that make a real difference in the world. Embrace the flexibility of remote work while being part of a team that values your unique perspective and expertise.

Benefits

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Qualifications

• 4+ years of relevant experience in a technical, scientific, or engineering background.
• Ability to travel up to 70% for customer site visits.

Responsibilities

• Install, maintain, and troubleshoot high-end microscopes at customer sites.
• Collaborate with service team to enhance customer satisfaction.

Skills

Electro-mechanical troubleshooting

Customer service

Technical support

Installation and maintenance

Education

Vocational training in technical field

Relevant military experience

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Senior Field Service Engineer is responsible for a wide range of complex tasks related to the installation, maintenance, repair, and troubleshooting of equipment and systems at customer sites. Their role goes beyond basic technical support and often involves leadership, training, and strategic contributions.

This position reports to the District Service Manager and is part of the Leica service department working remotely to cover Colorado, Idaho, Utah install base.

In this role, you will have the opportunity to:

• Work on our cutting-edge Leica high-end microscopes including confocal, infrared, and super resolution microscopes.
• Visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance and repair to achieve optimum customer care delivering professional service with effective working practices.
• Support Sales Representatives in activities such as installations and demo/exhibitions.
• Collaborate closely with the Service Team to ensure all customers in the region are provided professional after-sales service, including exchanging valuable information resulting from customer contacts to increase customer happiness and sales.
• Cooperate closely with Customer Care to ensure smooth and fast processes that lead to delighted customers.

The essential requirements of the job include:

• 4 + yrs. of relevant experience and/or vocational training in a technical, scientific, or engineering background or relevant military experience.
• Electro-mechanical troubleshooting experience.
• Ability to travel up to 70%.

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• Ability to travel – 70 % travel, overnight
• Must have a valid driver’s license with an acceptable driving record
• Ability to lift, move or carry equipment up to 50lb, also the ability to sit or stand for long durations of time

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

The hourly range for this role is $40.00-$42.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.