Sr. Field & Community Manager

Finix; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Finix is seeking a Senior Field & Community Manager to build engagement, loyalty, and trust among customers, partners, and advocates online and in person. You will manage our social presence and community channels, and bring the community to life through executive dinners, meetups, conferences, and field marketing activations that deepen relationships with our most important customers.

This role sits at the intersection of always-on community engagement and high-touch, in-person relationship

Responsibilities

• Build engagement, loyalty, and trust among customers, partners, and advocates online and in person.
• Manage Finix's social media presence and community channels.
• Bring the community to life through executive dinners, meetups, conferences, and field marketing activations.

Job description

About Finix

Finix is building the global operating system for fintech, starting with payments. From startups to publicly traded companies, Finix processes tens of billions of dollars annually both in-store and online. Finix was founded in 2015 and is headquartered in San Francisco.

To date Finix has raised over $200M, including a $75M Series C led by Acrew Capital and Lightspeed Venture Partners and backed by American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Visa, and others

About the Role

We're looking for a Senior Field & Community Manager to build engagement, brand loyalty, and trust among our customers, partners, and advocates online and in person. You'll manage our presence across social media and our community channels, and bring that community to life through executive dinners, meetups, conferences, and field marketing activations that deepen relationships with our most important customers.

This role sits at the intersection of always-on community engagement and high-touch, in-person relationship building. You'll need to be comfortable with both a content calendar and a guest list.