Sr Field Application Engineer (TOLA)

Accelerated Concepts, Inc.; United States; On-site; USD 160,000 - 250,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Digi International is seeking a Sr. Sales Engineer to support the TOLA region (Texas, Oklahoma, Louisiana, and Arkansas) within the Cellular & Managed Services unit.

You will drive technical solutioning and validation for wireless routers and managed services, collaborating with carriers, partners, and customers across industries. The role requires 5+ years in technical sales, willingness to travel up to 50%, and US citizenship.

Qualifications

• Bachelor's degree or equivalent experience in Electrical Engineering, Computer Science, Telecommunications, or related field.
• 5+ years of experience in technical sales, solutions engineering, or sales engineering.
• Experience working with carriers bringing new solutions to the market.
• Cellular networking knowledge: 4G LTE, 5G, CBRS, Private LTE, SIM management.
• 4G/5G Core/RAN experience and Wireless spectrum knowledge.
• Wireless routers, gateways, and remote network management.
• IP networking: TCP/IP, VPN, SD-WAN, MPLS, CGNAT, firewall policies, routing protocols, packet sniffers.
• Linux networking stack, shell and programming experience a plus.
• Managed connectivity services and cloud-based networking solutions.
• Sales acumen to influence decision-makers and close complex deals.
• Excellent presentation, customer-facing, and documentation skills.
• Professional-level networking certifications are a plus.

Responsibilities

• Technical Pre-Sales Support: Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services.
• Solution Architecture: Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services.
• Customer Engagement: Conduct product demonstrations, POCs, and technical deep dives for customers and partners.
• Partner Enablement: Train and support partners to successfully position and deploy Digi's wireless connectivity solutions.
• Technical Documentation: Create technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs.
• Industry Expertise: Stay up to date with trends in 5G, LTE, Private Networks, and IoT innovations.
• Cross-functional Collaboration: Work with product management, engineering, and customer support to relay field insights.
• Post-Sales Support: Provide guidance on deployments, troubleshooting, and optimization.

Skills

Technical sales

Customer engagement

Solutions architecture

Cross-functional collaboration

Education

Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field

Job description

Digi International (NASDAQ: DGII) is a leading global provider of Internet of Things (IoT) connectivity solutions, offering innovative wireless and managed services technologies. Our Cellular & Managed Services Business Unit focuses on delivering robust networking solutions, including industrial-grade wireless routers, secure connectivity platforms, and cloud-based network management services.

We are seeking a Sr. Sales Engineer to support the TOLA (Texas, Oklahoma, Louisiana, and Arkansas) region of the Cellular & Managed Services business unit. This role is responsible for sales solutioning and validation of our Wireless Router technology and Managed Services with Carrier Alliances, Partners, and Customers across diverse industries. The ideal candidate will have a deep understanding of routing, switching, security, wireless networking, cellular technologies, and managed connectivity services, along with strong customer engagement and technical sales expertise. Candidate must be willing to travel up to 50%. The customer base inclusive of regulated industries, US Citizenship required.

What You Will Do

• Technical Pre-Sales Support: Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services.
• Solution Architecture: Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services.
• Customer Engagement: Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners.
• Partner Enablement: Train and support partners to successfully position and deploy Digis wireless connectivity solutions.
• Technical Documentation: Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs.
• Industry Expertise: Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership.
• Cross-functional Collaboration: Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development.
• Post-Sales Support: Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success.

Who You Are and What You Bring

• Education: Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field (or equivalent experience).
• Experience: 5+ years of experience in technical sales, solutions engineering, or sales engineering.
• Experience working with carriers bringing new solutions to the market.
• Technical Knowledge:
• Cellular networking (4G LTE, 5G, CBRS, Private LTE, SIM management).
• 4G/5G Core/RAN experience and Wireless spectrum working knowledge.
• Wireless routers, gateways, and remote network management.
• IP networking (TCP/IP, VPN, SD-WAN, MPLS, CGNAT, firewall policies, security protocols, routing protocols, packet sniffers, trouble shooting).
• Linux networking stack, shell & programing experience a plus.
• Managed connectivity services and cloud-based networking solutions.
• Sales Acumen: Proven ability to influence technical decision-makers and assist in technically closing complex deals.
• Communication Skills: Excellent presentation, customer-facing, and documentation skills.
• Professional Level Networking Industry Certifications are a plus.

*Please note that we are unable to provide visa sponsorship for this position. This includes, but is not limited to, work visas, employment based visas, or residency sponsorship.

Candidates must be US Citizens to be considered. Visa applications of any kind will not be considered.

Digi International offers a distinctive Total Rewards package including a commission program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.

The anticipated pay range for this position is $160,000 – $250,000, which includes base salary + commission target. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary and commission offered within the range will depend on various factors including, but not limited to the candidates relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.

At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.