Sr Field Application Engineer (TOLA)

Digi International; San Jose (CA); Hybrid; USD 160,000 - 250,000; Full time

Benefits offered by this job

Commission program

Stock award

Paid parental leave

Open PTO

Hybrid work environment

Job summary

Digi International is seeking a Sr. Sales Engineer to support the TOLA region from the United States. The role focuses on technical sales, solution design, and customer engagements for Digi’s wireless routers and managed services.

You will collaborate with sales, product, and engineering teams, travel up to 50%, and help position Digi’s cellular connectivity solutions across regulated industries. US citizenship is required for this role.

Qualifications

• 5+ years in technical sales, solutions engineering, or sales engineering.
• Experience with carriers bringing new solutions to market.
• Deep knowledge of 4G/5G core/RAN and wireless spectrum.

Responsibilities

• Provide technical pre-sales support and drive the sales cycle.
• Design end-to-end Digi solutions integrating cellular routers and managed services.
• Demonstrate products, run POCs, and deliver deep-dive technical sessions.
• Enable partners and train them to position Digi solutions.
• Prepare technical proposals and solution architectures for customers.
• Stay current on 5G, IoT trends and industry standards.
• Collaborate with product, engineering, and support teams to relay field insights.
• Support deployments and optimize solutions post-sale.

Skills

Technical sales

Solutions engineering

Carrier experience

4G/5G knowledge

IP networking

Wireless routers

Managed services

Customer engagement

Certifications a plus

Travel ready

Education

Bachelor's degree

Tools

Remote management platforms

Security protocols

Networking tools (TCP/IP, VPN)

Job description

Digi International (NASDAQ: DGII) is a leading global provider of Internet of Things (IoT) connectivity solutions, offering innovative wireless and managed services technologies. Our Cellular & Managed Services Business Unit focuses on delivering robust networking solutions, including industrial-grade wireless routers, secure connectivity platforms, and cloud-based network management services.

We are seeking a Sr. Sales Engineer to support the TOLA (Texas, Oklahoma, Louisiana, and Arkansas) region of the Cellular & Managed Services business unit. This role is responsible for sales solutioning and validation of our Wireless Router technology and Managed Services with Carrier Alliances, Partners, and Customers across diverse industries. The ideal candidate will have a deep understanding of routing, switching, security, wireless networking, cellular technologies, and managed connectivity services, along with strong customer engagement and technical sales expertise. Candidate must be willing to travel up to 50%. The customer base inclusive of regulated industries, US Citizenship required.

What You Will Do

Technical Pre-Sales Support: Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services.

Solution Architecture: Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services.

Customer Engagement: Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners.

Partner Enablement: Train and support partners to successfully position and deploy Digi’s wireless connectivity solutions.

Technical Documentation: Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs.

Industry Expertise: Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership.

Cross-functional Collaboration: Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development.

Post-Sales Support: Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success.

Who You Are and What You Bring

Education: Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field (or equivalent experience).

Experience: 5+ years of experience in technical sales, solutions engineering, or sales engineering.

Experience working with carriers bringing new solutions to the market.

Technical Knowledge:

4G/5G Core/RAN experience and Wireless spectrum working knowledge.

Wireless routers, gateways, and remote network management.

IP networking (TCP/IP, VPN, SD-WAN, MPLS, CGNAT, firewall policies, security protocols, routing protocols, packet sniffers, trouble shooting).

Managed connectivity services and cloud-based networking solutions.

• Sales Acumen: Proven ability to influence technical decision-makers and assist in technically closing complex deals.

Communication Skills: Excellent presentation, customer-facing, and documentation skills.

Professional Level Networking Industry Certifications are a plus.

*Pleasenotethatweareunabletoprovidevisasponsorshipforthisposition.Thisincludes,butis notlimitedto,workvisas,employment basedvisas, orresidencysponsorship.

*Candidatesmust be US Citizens to be considered. Visa applications of any kind will not be considered.

Digi International offers a distinctive Total Rewards package including a commission program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.

The anticipated pay range for this position is $160,000 – $250,000, which includes base salary + commission target. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary and commission offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.

At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.

Travel Required

Yes . Candidate must be willing to travel up to 50%.

Qualifications

Experience

Required

10 years: Sales Engineering

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.