Sr. Fan Relations & Development Associate (University of Tulsa)

Playfly Sports; Tulsa (OK); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Playfly Sports is seeking a Sr. Fan Relations and Development Associate to join our team in Tulsa, OK. The role focuses on outbound fundraising and development strategies to increase athletic department donations, using email marketing, presentations and in-arena tours.

You will lead donor outreach, manage giving initiatives, and collaborate with the marketing team. Strong communication, fundraising experience, and a proactive sales mindset are essential for success in this hybrid/remote

Qualifications

• 1-2 years sports ticket sales experience.
• 1 year of fundraising experience.
• Bachelor’s degree preferred but not required.
• Strong communication and presentation skills.
• Ability to collaborate and foster inclusivity.

Responsibilities

• Coordinate acquisition, advancement and retention of athletic club members with marketing to develop solicitations, renewals and materials.
• Create, plan and manage annual giving initiatives to grow donations.
• Manage and coordinate premium seating programs and opportunities.
• Advise donors on capital gift programs and build donor portfolios.
• Provide donor support via phone, email, and events; secure donations.

Skills

Fundraising

Sales

Communication

Teamwork

Event coordination

CRM familiarity

Problem solving

Education

Bachelor’s degree preferred

Tools

Paciolan

Salesforce

Job description

FAN RELATIONS AND DEVELOPMENT ASSOCIATE (UNIVERSITY OF TULSA) (Hybrid/Remote)

The Rundown

Playfly Sports is looking for a Sr. Fan Relations and Development Associate to join our team in Tulsa, OK. The Sr. Fan Relationship and Development Associate will perform outbound sales calls as well as assist in the strategizing of development activities to increase donations to the athletic department. These calls will be supplemented with email marketing, face‑to‑face presentations and in‑arena/stadium tours. Day‑to‑day leadership and mentoring of this position will be provided by Playfly Aspire Leadership, and the Associate will receive the tools, programs, and systems necessary to "BE GREAT." This role plays an important role in all fundraising and donation activities including outreach, phone calls, emails, activities, and special events.

What You’ll Accomplish

• Coordinate the acquisition, advancement and retention of athletic club members by working with the marketing team to develop and produce solicitations, renewals, and marketing materials
• Create, plan, and manage innovative annual giving initiatives and programs to drive annual giving growth in both members and cash donations
• Manage and coordinate the department’s premium seating programs
• Premium Seat opportunities with Football Suites/Club seats & Men’s Basketball courtside seating
• Advise prospective donors on possible capital gift programs
• Build and manage portfolio of advancement prospects
• Provide customer service/support and membership assistance to donors over the phone, via email, and at athletic and athletic club events
• Make phone calls to donors and prospects to secure donations
• Utilize game days to visit and advance donor/prospect support of university athletics
• Represent athletic club at on and off campus events to increase donations and members
• Work at athletic events representing ticket operations
• Perform outbound calls and service inbound calls for the athletics department for all ticketed sports
• Act as the principal liaison of Playfly Aspire Group with the athletic department
• Assist with hiring team members with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives, etc.
• Develop, present and communicate ticket sales strategies, procedures and processes
• Create, plan and manage donor and ticket programs throughout the year
• Communicate and implement special ticket plans, projects, promotions and programs
• Lead Raise Your Game training sessions
• Attend athletic meetings to represent the sales team
• Other job‑related duties as assigned

What You’ll Bring

• 1-2 years sports ticket sales experience
• 1 year of fundraising experience
• Bachelor’s degree is preferred but not required
• Previous experience in related and progressively more responsible or expansive work experience in athletics and/or professional and higher education fund‑raising, or related field
• Strong work ethic and ability to use creativity when solving problems
• Ability to encourage collaboration, flexibility, equity and inclusion that enables team members to contribute to their full potential, feel valued, and supported
• An established, aggressive, and successful salesperson with proven self‑motivation skills
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Experience with Paciolan and Salesforce ticketing Software or similar product preferred but not required
• Knowledge of laws, practices, and philosophy of charitable giving
• Excellent communication, presentation and listening skills. Communicate equally well with executives, staff and fans at all levels and be comfortable in a very close supervisory and intense training environment
• Ability to work well with others and comfortable taking initiative

Travel, Lifting, Physical Requirements

• Ability to travel to meet prospective donors
• The work is typically performed in an adequately lighted and climate‑controlled office environment
• The work is sedentary in nature
• Walking, standing, bending and carrying of light office items is required
• May require occasional travel

Playfly Sports is committed to equal employment opportunities and supports a diverse and inclusive workplace. This position is not sponsored for immigration visas.

Equal Opportunity Employer