Sr. Facilities Specialist

City of Wilmington; Wilmington (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Wilmington is seeking a Sr. Facilities Specialist to keep City buildings safe, functional, and operating efficiently. You will work with HVAC, electrical, plumbing, security systems, and preventative maintenance to support reliable facility operations.

This hands-on role requires strong troubleshooting, attention to detail, and the ability to coordinate with contractors and city departments. On-call rotation and a valid Class C license may be required.

Qualifications

• Vocational/Technical training or certificate beyond high school and 3 years of relevant commercial building systems maintenance experience, or equivalent combination of education and experience.

Responsibilities

• Performs skilled carpentry, general maintenance, repairs, installations, and projects involving drywall, painting, doors, hardware, and office furniture.
• Operates and monitors building automation and energy management systems; checks operation and makes adjustments for comfort and efficiency.
• Maintains, troubleshoots, and repairs HVAC systems, boilers, chillers, and related equipment; replaces filters and belts and inspects components.
• Maintains electrical equipment including light fixtures, outlets, switches, and security lighting; orders materials and troubleshoots.
• Lock servicing, keying, doors and door hardware; maintains/replaces locksets, closers, frames, hinges, and access controls.
• Maintains, installs, and repairs plumbing equipment to prevent backups and service interruptions.
• Uses work order system to document work performed, labor, materials, and equipment; maintains records.
• Coordinates with contractors, vendors, and suppliers; assists with pricing and ensuring work is completed.
• Provides professional customer service to City departments; communicates status and impacts.
• Identifies deficiencies and opportunities to improve reliability and operations.
• May provide guidance to other Facilities staff and participate in training and on-call rotations.
• Performs other related duties as assigned.

Skills

Troubleshooting

Preventive maintenance

Electrical work

Plumbing systems

HVAC systems

Building systems knowledge

Communication

Education

Vocational/Technical training or certificate

Tools

Building automation systems

Energy management systems

Job description

One City. One team. One mission.

Are you a skilled troubleshooter who enjoys working with your hands and solving a variety of maintenance challenges?

We are looking for a Sr. Facilities Specilaist to help keep City buildings safe, functional, and operating efficiently. From HVAC, electrical, and plumbing systems to building repairs, security equipment, and preventative maintenance, you’ll play an essential role in maintaining the facilities our City depends on every day. Bring your technical skills, attention to detail, and commitment to quality workmanship to a team that keeps Wilmington running behind the scenes!

• Performs skilled carpentry, general maintenance, repairs, installations, and special projects involving drywall, painting, entryways, door hardware, office furniture, and other building components.
• Operates and monitors building automation and energy management systems, checking equipment operation and making adjustments as necessary to support building comfort, reliability, and energy efficiency.
• Performs preventive maintenance and troubleshooting of HVAC systems, exhaust fans, boilers, chillers, emergency generators, and related equipment by replacing filters and belts, lubricating equipment, inspecting components, testing systems, and identifying potential problems.
• Maintains, repairs, troubleshoots, and installs electrical equipment including light fixtures, outlets, switches, exhaust fans, security lighting, and related components. Orders materials and performs basic circuit and equipment troubleshooting.
• Lock servicing, keying, and physical security, maintains, repairs, and installs doors and door hardware including locksets, door closers, door frames, hinges, locks, security gates, gate operators, access controls, and related security systems.
• Maintains, installs, and repairs plumbing equipment including toilets, urinals, water heaters, showers, water fountains, sinks, faucets, drains, pumps, and floor drains to prevent backups, flooding, and service interruptions.
• Utilizes the City's work order management system to document work performed, labor, materials, equipment conditions, and follow-up requirements. Maintains accurate equipment records and other facility documentation.
• Coordinates with contractors, vendors, and suppliers regarding repairs, maintenance services, materials, and facility projects. Assists with obtaining pricing, reviewing work, and ensuring work is completed as requested.
• Provides professional and responsive customer service to City departments and facility occupants. Communicates maintenance issues, work status, and building impacts as appropriate.
• Identifies facility deficiencies, safety concerns, recurring maintenance issues, and opportunities to improve equipment reliability and facility operations.
• May provide technical guidance and assistance to other Facilities staff and assist with training, inspections, special projects, and development of maintenance procedures.
• Participation in an on-call rotation.
• Performs other related duties as assigned.

Education and Experience

• Vocational/Technical training or certificate obtained beyond high school and 3 years of relevant commercial building systems maintenance experience, or equivalent combination of education and experience.

Other requirements

• Class C Driver’s License.
• You may be required to perform work before, during and after inclement weather and/or other emergency situations.
• Participation in an on-call rotation is required as part of this position.

Knowledge, Skills and Abilties

• Knowledge of materials, methods, tools, equipment, and practices involved in the maintenance and repair of buildings and facility systems.
• Knowledge of preventive maintenance practices, building systems, equipment, and procedures necessary to support safe, reliable, and efficient facility operations.
• Ability to troubleshoot and repair multiple building systems and determine when specialized contractor or vendor support is required.
• Ability to communicate effectively and foster a cooperative, professional, and customer-focused work environment.
• Strong computer skills, including the ability to utilize work order management systems, maintain equipment documentation, perform daily work activities, and complete required training.
• Ability to work independently, prioritize competing maintenance needs, and respond effectively to changing conditions and emergency situations.

PHYSICAL DEMANDS:

Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

WORKING CONDITIONS:

This position generally requires work to be performed both indoors and outdoors, as well as in a shop setting.