Sr. Facilities Specialist

City of Wilmington, NC; Wilmington (NC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Excellent retirement benefits with NC

Free on-site city gym access

Paid sick and vacation leave

6-weeks paid parental leave

Flex schedule and telework options

Job summary

The City of Wilmington, NC is seeking a Sr. Facilities Specialist to keep City buildings safe, functional, and operating efficiently.

You will work on HVAC, electrical, plumbing, and security systems, performing preventive maintenance, repairs, and project tasks to ensure reliable facility operations. You will coordinate with contractors, document work in the work order system, and provide excellent service to internal departments.

Qualifications

• Vocational/Technical training or certificate obtained beyond high school and 3 years of relevant commercial building systems maintenance experience, or equivalent combination of education and experience.
• Class C Driver’s License.
• Participation in an on-call rotation is required as part of this position.
• Knowledge of building systems and preventive maintenance practices.

Responsibilities

• Performs skilled carpentry, general maintenance, repairs, installations, and special projects involving drywall, painting, entryways, door hardware, office furniture, and other building components.
• Operates and monitors building automation and energy management systems, checking equipment operation and making adjustments to support building comfort, reliability, and energy efficiency.
• Maintains, repairs, troubleshoots, and installs electrical equipment including light fixtures, outlets, switches, exhaust fans, security lighting, and related components.
• Maintains, installs, and repairs plumbing equipment including toilets, urinals, water heaters, showers, water fountains, sinks, faucets, drains, pumps, and floor drains.
• Provides professional and responsive customer service to City departments and facility occupants.

Skills

Troubleshooting

Building systems

Communication

Work independently

Computer skills

Education

Vocational/Technical training or certificate

Job description

The City of Wilmington is an Equal Opportunity Employer.

Position Description

One City. One team. One mission.

Are you a skilled troubleshooter who enjoys working with your hands and solving a variety of maintenance challenges?

We are looking for a Sr. Facilities Specilaist to help keep City buildings safe, functional, and operating efficiently. From HVAC, electrical, and plumbing systems to building repairs, security equipment, and preventative maintenance, you’ll play an essential role in maintaining the facilities our City depends on every day. Bring your technical skills, attention to detail, and commitment to quality workmanship to a team that keeps Wilmington running behind the scenes!

Typical Tasks

• Performs skilled carpentry, general maintenance, repairs, installations, and special projects involving drywall, painting, entryways, door hardware, office furniture, and other building components.
• Operates and monitors building automation and energy management systems, checking equipment operation and making adjustments as necessary to support building comfort, reliability, and energy efficiency.
• Performs preventive maintenance and troubleshooting of HVAC systems, exhaust fans, boilers, chillers, emergency generators, and related equipment by replacing filters and belts, lubricating equipment, inspecting components, testing systems, and identifying potential problems.
• Maintains, repairs, troubleshoots, and installs electrical equipment including light fixtures, outlets, switches, exhaust fans, security lighting, and related components. Orders materials and performs basic circuit and equipment troubleshooting.
• Lock servicing, keying, and physical security, maintains, repairs, and installs doors and door hardware including locksets, door closers, door frames, hinges, locks, security gates, gate operators, access controls, and related security systems.
• Maintains, installs, and repairs plumbing equipment including toilets, urinals, water heaters, showers, water fountains, sinks, faucets, drains, pumps, and floor drains to prevent backups, flooding, and service interruptions.
• Utilizes the City's work order management system to document work performed, labor, materials, equipment conditions, and follow-up requirements. Maintains accurate equipment records and other facility documentation.
• Coordinates with contractors, vendors, and suppliers regarding repairs, maintenance services, materials, and facility projects. Assists with obtaining pricing, reviewing work, and ensuring work is completed as requested.
• Provides professional and responsive customer service to City departments and facility occupants. Communicates maintenance issues, work status, and building impacts as appropriate.
• Identifies facility deficiencies, safety concerns, recurring maintenance issues, and opportunities to improve equipment reliability and facility operations.
• May provide technical guidance and assistance to other Facilities staff and assist with training, inspections, special projects, and development of maintenance procedures.
• Participation in an on-call rotation.
• Performs other related duties as assigned.

Qualifications

Education and Experience

• Vocational/Technical training or certificate obtained beyond high school and 3 years of relevant commercial building systems maintenance experience, or equivalent combination of education and experience.

Other Requirements

• Class C Driver’s License.
• You may be required to perform work before, during and after inclement weather and/or other emergency situations.
• Participation in an on-call rotation is required as part of this position.

Knowledge, Skills and Abilties

• Knowledge of materials, methods, tools, equipment, and practices involved in the maintenance and repair of buildings and facility systems.
• Knowledge of preventive maintenance practices, building systems, equipment, and procedures necessary to support safe, reliable, and efficient facility operations.
• Ability to troubleshoot and repair multiple building systems and determine when specialized contractor or vendor support is required.
• Ability to communicate effectively and foster a cooperative, professional, and customer-focused work environment.
• Strong computer skills, including the ability to utilize work order management systems, maintain equipment documentation, perform daily work activities, and complete required training.
• Ability to work independently, prioritize competing maintenance needs, and respond effectively to changing conditions and emergency situations.

Supplemental Information

Physical Demands

Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Working Conditions

This position generally requires work to be performed both indoors and outdoors, as well as in a shop setting.

Our Core Values

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What We Offer

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement

• NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.
• Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*)

• Sick Leave - 12 days accrued each year
• Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
• Holidays - 13 paid holidays annually
• Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).
• Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous

• Tuition reimbursement
• Employee Assistance Program
• Short & Long Term Disability
• Cancer & Critical Illness
• Accident Insurance
• Whole Life Insurance
• Credit Union membership
• Access to City Fitness Center

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to receive their first paycheck approximately 4 weeks after their start date.

This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.