Sr. Facilities Manager - Northern CA

CBRE; San Jose (CA); Hybrid; USD 165,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

CBRE in the Bay Area seeks a Senior Facilities Manager to lead a retail portfolio with a mix of strategic oversight and on-site engagement. You will visit locations weekly, partner with store leadership, and ensure reliable operations and hospitality-focused service across multiple sites.

The role requires 7+ years in facilities, strong MEP knowledge, and collaboration with cross-functional teams. This hybrid position offers growth within a global real estate services leader.

Qualifications

• 7+ years in facilities management or related roles.
• Retail or customer-facing environment experience preferred.
• Strong knowledge of building systems (MEP) and safety.
• Experience with preventive maintenance and vendor performance.
• Excellent communication and leadership skills.
• Willingness to travel to client sites.

Responsibilities

• Serve as primary facilities partner for Retail stores in the region.
• Lead and coordinate third-party vendors and service providers.
• Support capital projects and store openings with cross-functional teams.
• Manage annual operating and capital budgets and forecasting.
• Oversee building systems, safety, and compliance standards.
• Drive continuous improvement and sustainability initiatives.

Skills

Leadership

Vendor management

Budgeting

Facilities management

Communication

Stakeholder management

Travel readiness

Education

Bachelor's degree in ME/EE/Industrial/CM/FM/Architecture

Job description

Ready to lead with impact? Join CBRE as a Senior Facilities Manager,where you’ll oversee a portfolio of retail sites for one of ourleading technology clients in the Bay Area and California. Thishybrid role combines strategic oversight with hands‑onengagement—you’ll regularly engage the client and visit retaillocations weekly to ensure smooth operations and exceptionalservice. In this position, you will act as aSubject Matter Expert in building operations andmaintenance activities while delivering hospitality‑drivencustomer service and operational excellence across multiple sites. Responsibilities include managing daily operations, preventative andreactive maintenance acrossmechanical, electrical and plumbing (MEP) activities, andcompliance. In addition, vendor management andgovernance is critical while fostering strong relationshipswith store managers, property managers and landlords. Yourleadership will ensure seamless service delivery and a positive, productiveenvironment for our client’s teams. This is morethan facilities management—it’s an opportunity to shapeworkplace experience and drive performance across a dynamic portfolio.

What You’ll Do

Store Operations & Service Delivery

Serve as the primary facilities partner for Retail stores within the assignedregion. Build strong relationships with store leadership and stakeholdersthrough proactive communication, responsiveness, and hospitality‑drivencustomer service. Conduct structured on‑site reviews at each location a minimumof twice per month to identify facility‑related issues, assess operationalperformance, and implement solutions that improve efficiency, reliability, andthe overall workplace experience.

Vendor & Contractor Management

Lead and coordinate facility maintenance, repairs, and service delivery throughthird-party vendors, contractors, and service providers. Manage vendorperformance through work order management systems, regular business reviews, site inspections, and service metrics to ensure contracted services meetoperational expectations. Review and oversee vendor-related expenditures,invoicing, and procurement activities as appropriate.

Project & Program Oversight

Support facility-related capital projects, renovations, store openings, andoperational initiatives by partnering with cross-functional teams includingReal Estate, Design, Innovation, Standards, Merchandising, Security, IS&T,and Development teams. Provide operational guidance and feedback to ensureprojects are delivered in alignment with business objectives, facilitystandards, and long-term maintainability requirements.

Budget & Financial Management

Manage annual operating and capital budgets, including forecasting, financialreporting, and expense tracking. Evaluate repair-versus-replacementopportunities, develop cost-effective solutions, and participate in vendorsourcing, bidding, contract negotiations, and scope development to ensurestrong financial stewardship across the portfolio.

Building Systems & Technical Expertise

Apply advanced facilities and building systems knowledge to oversee theoperation, maintenance, and continuous improvement of mechanical, electrical, plumbing, controls, lighting, landscaping, and other critical infrastructure.Diagnose and resolve complex operational issues while ensuring facilities aremaintained to the highest standards of quality, safety, and performance.

Compliance, Safety & Quality Assurance

Conduct regular facility inspections and audits to ensure compliance withcompany standards and applicable local, state, and federal regulations. Support environmental health and safety (EHS) programs, promote safe workingenvironments, and maintain quality assurance processes that drive operationalexcellence across all locations.

Leadership & Continuous Improvement

Serve as a trusted advisor and subject matter expert for facilities operations.Foster collaboration among internal teams, vendors, and stakeholders whilepromoting CBRE's RISE values. Identify opportunities to improve processes,service delivery, maintenance programs, and operational standards, drivingcontinuous improvement across the portfolio.

Sustainability & Environmental Responsibility

Support sustainability initiatives related to store operations, includingenergy efficiency programs, waste reduction efforts, renewable energyinitiatives, and environmentally responsible vendor and material selections.Partner with stakeholders to advance client and CBRE sustainability goals.

What You’ll Need

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Construction Management, Facilities Management, Architecture, or a related field, or an equivalent combination of education and experience. Relevant certifications such as CFM, FMP, IFMA, BOMA, or PMP are preferred.
• 7+ years of facilities management, engineering operations, construction, or related experience. An engineering or technical background is strongly preferred.
• Demonstrated experience supporting retail, workplace, or customer‑facing facilities environments, preferably for a global consumer technology organization.
• Deep knowledge of building systems including mechanical, electrical, plumbing, controls, fire‑life safety, lighting, landscaping, and related infrastructure systems.
• Experience developing and executing preventive maintenance programs and managing vendor performance to ensure operational excellence.
• Strong financial acumen, including experience managing operating and capital budgets, forecasting, contract negotiations, and vendor service agreements.
• Proven ability to evaluate repair‑versus‑replacement decisions and balance operational risk, service quality, and cost management.
• Excellent communication, customer service, and relationship management skills, with the ability to engage effectively with clients, vendors, store leadership, and cross‑functional business partners.
• Proven leadership skills with the ability to influence stakeholders, drive accountability, and align operational goals across multiple teams and functions.
• Experience in hospitality‑focused, workplace experience, or client‑facing service environments preferred.
• Demonstrated experience working with facility operations teams, utility providers, government agencies, architects, designers, contractors, and development teams.
• Excellent organizational skills with a proactive, solutions‑oriented mindset and the ability to manage multiple priorities in a dynamic environment.
• Valid driver's license required. Must be willing and able to travel to client sites throughout the assigned portfolio, including regular on‑site store visits and occasional overnight travel as required.
• Proficiency in Microsoft Office Suite and the ability to learn and utilize new technologies, systems, and equipment.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

• Competitive Benefits: CBRE offers a comprehensive benefits package including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan starting the first day of the month following your start date.
• Professional Development: We are committed to investing in our employees' growth and development through training programs, certifications, and mentorship opportunities.
• Career Advancement: CBRE is a global leader in commercial real estate services, providing ample opportunities for career progression and advancement within the company.

California Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Facilities Manager position is $165,000 annually and the maximum salary for the Sr. Facilities Manager position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).