Sr. Export Specialist

Rapiscan Systems, Inc.; Andover, Northern (MA, KY); Hybrid; USD 46,000 - 50,000; Full time

Job summary

Rapiscan Systems, Inc. in Massachusetts seeks an Export Specialist to support shipping finished goods, receive materials, and ensure inventory accuracy. You will coordinate with carriers, prepare quotes, and maintain records for compliant export activities.

Responsibilities include negotiating freight, processing export documentation, transacting in ERP, and ensuring timely, cost-effective delivery while aligning with government regulations and internal policies.

Qualifications

• High School Diploma
• Minimum 4 years' experience with international shipping
• General knowledge of ERP systems
• General Knowledge of inventory control
• Strong Microsoft Excel/Outlook/communication skills
• Pallet Jack operation
• HAZMAT certified
• Ability to lift a maximum of 50lbs

Responsibilities

• Create, fulfill and close production orders
• Communicate with clients and shippers and resolve any complaints
• Prepare shipping quotes for customers
• Negotiate shipping fees with couriers
• Addressing and resolving shipment and inventory issues
• Must have excellent Customer Service skills
• Works independently without direct management
• Monitoring shipments, costs, timelines, and productivity
• Ensuring the safe and timely pick-up and delivery of shipments
• File Electronic Export Information into U.S. Customs and Border Protection Database
• Experience with FedEx Ship Manager, UPS World-ship, and DHL Shipping software
• Familiar with INCOTERMS, and Export Compliance
• Request freight quotes from approved carriers for all shipments
• Complete all required shipping documents
• Daily interaction with cross-functional teams to include; compliance, sales operations, and order fulfillment team
• Transact all receipts and/or shipments in ERP system
• Perform daily cycle counts
• Maintain 5S in Shipping/Receiving Area
• Receive incoming materials, supplies, and equipment
• Verifies PO receipts against PO hard copy to confirm material is correct and rejects any discrepant material
• Process all incoming material, supplies, and equipment in ERP system
• Pick and pack customer orders to 100% accuracy
• Must be computer proficient and comfortable with Word, Excel, Outlook and willing to learn our software.
• Maintain an accurate record of shipment information
• Assist in the training of entry-level employees
• Operate pallet jack or forklift

Skills

Communication skills

Excel

Outlook

Education

High School Diploma

Tools

ERP systems

FedEx Ship Manager

UPS WorldShip

DHL Shipping software

Microsoft Excel

Microsoft Outlook

Job description

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

The Export Specialist performs administrative duties in support of activities related to the shipping of finished goods, receiving of incoming materials, and inventory accuracy. Communicates and coordinates with transportation companies. Handles routine questions and problems and maintains open communication with other departments throughout the shipping/delivery cycle. Confirms the accuracy of all freight quote, export paperwork to include; commercial invoices, SLI (shippers letter of instruction), DG (dangerous goods) documentations, and ACE filings. Transacts all shipment in our ERP system and files and distributes paperwork, as necessary. Maintains records per government regulations. Responsible for ensuring effective import and export compliance at multiple business units falling under assigned scope, in accordance with U.S. and international import and export laws and regulations and Rapiscan import and export compliance policies and procedures.

Responsibilities

Responsibilities:

• Create, fulfill and close production orders
• Communicate with clients and shippers and resolve any complaints.
• Prepare shipping quotes for customers.
• Negotiate shipping fees with couriers.
• Addressing and resolving shipment and inventory issues.
• Must have excellent Customer Service skills
• Works independently without direct management.
• Monitoring shipments, costs, timelines, and productivity.
• Ensuring the safe and timely pick-up and delivery of shipments
• File Electronic Export Information into U.S. Customs and Border Protection Database
• Experience with FedEx Ship Manager, UPS World-ship, and DHL Shipping software
• Familiar with INCOTERMS, and Export Compliance
• Request freight quotes from approved carriers for all shipments
• Complete all required shipping documents
• Daily interaction with cross-functional teams to include; compliance, sales operations, and order fulfillment team
• Transact all receipts and/or shipments in ERP system
• Perform daily cycle counts
• Maintain 5S in Shipping/Receiving Area
• Receive incoming materials, supplies, and equipment
• Verifies PO receipts against PO hard copy to confirm material is correct and rejects any discrepant material
• Process all incoming material, supplies, and equipment in ERP system
• Pick and pack customer orders to 100% accuracy
• Must be computer proficient and comfortable with Word, Excel, Outlook and willing to learn our software.
• Maintain an accurate record of shipment information
• Assist in the training of entry-level employees
• Operate pallet jack or forklift

• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork

• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct

• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem

• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

Required Qualifications:

• High School Diploma
• Minimum 4 years' experience with international shipping
• General knowledge of ERP systems
• General Knowledge of inventory control
• Strong Microsoft Excel/Outlook/communication skills
• Pallet Jack operation
• HAZMAT certified
• Ability to lift a maximum of 50lbs

Please review our benefits here: Life at OSI

Pay may range from $33.66 to $36.06 per hour

The pay range above represents hourly salary rate only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.

Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veterans

Know Your Rights

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.