Senior Supplier Quality Engineer

Rapiscan Systems, Inc.; Billerica (MA); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Health plans

401(k) retirement plan

Health Savings Account (HSA)

Disability insurance

Life and AD&D insurance

Paid time off & holidays

Employee stock purchase program (ESPP)

Job summary

OSI Systems, Inc. is seeking a Senior Supplier Quality Engineer to lead supplier qualification, audits, and CAPA activities.

You will drive supplier development, manage nonconformances, and support new product introductions with cross-functional teams across supply chain, manufacturing, and engineering. You will report to the Quality organization, travel to supplier sites, and help ensure materials meet quality and delivery targets while maintaining ISO 9001:2015 standards.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field; 10+ years in supplier quality roles.
• Strong CAPA, 8D, 5-Why, Pareto, FMEA, and SPC methods.
• Experience with supplier audits, development, and qualification programs.
• Proficiency reading mechanical/electrical drawings and specs.
• Knowledge of machining, sheet metal, welding, plastics, and electromechanical assemblies.
• Working knowledge of ISO 9001:2015 quality systems.
• Excellent project management, analysis, and cross-functional collaboration.
• Travel approximately 20-25%, including international travel.

Responsibilities

• Lead supplier qualification, approval, and ongoing performance management.
• Conduct supplier audits and manage corrective actions per quality requirements.
• Drive supplier development to improve quality, delivery, process capability, and cost.
• Own nonconformance investigations and CAPA activities.
• Support NPI, supplier process validation, and outsourced process qualifications.
• Establish supplier quality metrics and reporting.
• Collaborate with Engineering/Manufacturing to resolve issues.
• Participate in NPI to ensure supplier readiness and quality alignment.
• Provide technical quality guidance to suppliers and stakeholders.
• Present performance, risks, and improvements to senior leadership.
• Travel to supplier locations for audits and qualifications.

Skills

CAPA

8D

5-Why Analysis

FMEA

Supplier audits

Process improvement

Documentation

Cross-functional collaboration

Travel 20-25%

ISO 9001 knowledge

Education

Bachelor's degree in Engineering, Quality, Manufacturing, or related technical field

Tools

SolidWorks

Microsoft Dynamics 365 (D365)

Agile PLM

Configuration management systems

Excel

PowerPoint

Job description

Overview

Rapiscan, an OSI Systems, Inc. company, empowers those who safeguard our world with the technologies, services, and expertise needed to detect threats, secure commerce, and protect communities. An industry leader in X-ray inspection, radiation and trace detection, metal detection, and optical inspection solutions, Rapiscan has over 100,000 scanning systems installed around the world to assist customs agencies, border security, aviation authorities, law enforcement, military organizations, and security professionals in combatting terrorism, smuggling, and trade fraud.

Position Summary

The Supplier Quality Engineer (SQE) serves as the primary quality liaison between Rapiscan and its supplier base. This role partners closely with Supply Chain, Manufacturing, Engineering, and suppliers to ensure purchased materials, components, and services consistently meet quality, cost, and delivery expectations.

The SQE owns supplier qualification activities, supplier quality performance, nonconformance investigations, corrective actions, and supplier development initiatives. The position also supports new product introductions, process improvements, supplier audits, and continuous improvement efforts across the supply chain.

Responsibilities

Key Responsibilities

• Lead supplier qualification, approval, and ongoing performance management activities.
• Conduct supplier audits and manage corrective actions to ensure compliance with quality requirements.
• Drive supplier development initiatives that improve quality, delivery performance, process capability, and cost efficiency.
• Ownership of nonconformance investigations, root cause analysis, and corrective/preventive action (CAPA) activities.
• Support production part approval processes, supplier process validation, FAIR activities, and outsourced process qualifications.
• Establish and maintain supplier quality metrics and performance reporting.
• Partner with Engineering and Manufacturing to resolve technical, configuration management, and change control issues.
• Participate in New Product Introduction (NPI) activities to ensure supplier readiness and quality requirements are incorporated early in the product lifecycle.
• Provide technical guidance and quality support to suppliers and internal stakeholders.
• Present supplier performance, risks, and improvement initiatives to senior leadership.
• Travel to supplier locations to conduct audits, qualifications, and resolve quality issues as needed.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related technical field, or equivalent experience.
• 10+ years of supplier focused quality, quality engineering, procurement engineering, with manufacturing quality experience within a complex manufacturing environment.
• Strong understanding of quality systems and problem-solving methodologies, including CAPA, 8D, 5-Why Analysis, Pareto Analysis, FMEA, and statistical process improvement tools.
• Experience with supplier audits, supplier development, and supplier qualification programs.
• Proficiency interpreting mechanical and electrical engineering drawings and specifications.
• Knowledge of manufacturing processes including machining, sheet metal fabrication, welding, plastics, and electro-mechanical assemblies.
• Working knowledge of ISO 9001:2015 quality systems.
• Strong project management, analytical, communication, and cross-functional collaboration skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to travel approximately 20-25%, including occasional international travel.

Preferred

• Experience in electro-mechanical and complex capital equipment manufacturing.
• Familiarity with Microsoft Dynamics 365 (D365), Agile PLM, and configuration management systems.
• Experience using SolidWorks.
• Working knowledge of ISO 14001.
• Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Lead Auditor, or similar ASQ certifications.
• Qualified ISO 9001 and/or ISO 14001 auditor.

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Pay may range from $130,000 to $140,000 annually

The pay range above represents annual base salary only. Final compensation will be determined based on factors such as your job level, geographic location, date of hire, experience, job-related knowledge and skills, and education in conjunction with market and business considerations.

Base salary is one component of your total rewards package. You may be eligible for long-term incentives, potential discretionary bonuses, and the ability to purchase company stock at a discounted rate through the Employee Stock Purchase Program (ESPP). OSI also offers comprehensive benefits including various options for health plans, access to 401(k) retirement plan, health savings account, disability insurance, life insurance, AD&D insurance, leave of absence programs and an array of voluntary benefits. In addition, paid time off is offered to be used for vacation, holidays, bereavement, and jury duty. Full-Time salaried employees are entitled to flexible time-off.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veterans

Know Your Rights

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.