- End User Computing, Workplace Engineering, or Infrastructure Architecture
- Strong expertise in:
- Endpoint management (Intune, SCCM, Jamf)
- Proven experience leading enterprise-scale EUC transformation programs
- Define and own the enterprise EUC architecture roadmap spanning endpoint management, virtual desktops, mobility, collaboration, and digital experience.
- Lead modernization initiatives across Windows, macOS, mobile platforms, and virtual desktop environments (VDI/DaaS).
- Establish architecture principles for secure, scalable, and user-centric workplace computing aligned with enterprise IT strategy.
- Drive alignment with Identity, Security, Network, and Cloud architectures to ensure cohesive end-to-end user experience.
Job Description
Must Have Technical/Functional Skills
- End User Computing (EUC) Lead / Manager
- End User Computing, Workplace Engineering, or Infrastructure Architecture
- Strong expertise in:
- Endpoint management (Intune, SCCM, Jamf)
- VDI/DaaS platforms (Azure Virtual Desktop, Citrix, VMware Horizon)
- Identity integration (Azure AD / Entra ID)
- Proven experience leading enterprise-scale EUC transformation programs
Roles & Responsibilities
- Define and own the enterprise EUC architecture roadmap spanning endpoint management, virtual desktops, mobility, collaboration, and digital experience.
- Lead modernization initiatives across Windows, macOS, mobile platforms, and virtual desktop environments (VDI/DaaS).
- Establish architecture principles for secure, scalable, and user-centric workplace computing aligned with enterprise IT strategy.
- Drive alignment with Identity, Security, Network, and Cloud architectures to ensure cohesive end-to-end user experience.
Modern Workplace Transformation
- Lead transformation programs such as:
- Device lifecycle modernization (Autopilot / zero-touch provisioning)
- UEM migration (e.g., SCCM → Intune / modern management)
- VDI/DaaS optimization (e.g., Azure Virtual Desktop, Citrix, VMware Horizon)
- Enable hybrid work capabilities with seamless, secure, and high-performance user access from any location.
- Drive digital employee experience (DEX) improvements through analytics, telemetry, and automation.
Platform Engineering & amp; Endpoint Management
- Architect and govern endpoint platforms including:
- Microsoft Intune / Endpoint Manager
- SCCM / Configuration Manager (co-management scenarios)
- Jamf or macOS management platforms
- Define standards for:
- OS builds and patch management
- Application packaging and deployment
- Device compliance and configuration baselines
- Enable automation through PowerShell, Graph API, and orchestration frameworks.
Identity, Security & Compliance Integration
- Partner with security and identity teams to embed:
- Zero Trust principles
- Conditional Access and device posture enforcement
- Endpoint security (Defen der, EDR/XDR integration)
- Ensure EUC platforms comply with enterprise security, regulatory, and data protection policies.
- Drive integration with IAM platforms (Azure AD / Entra ID, MFA, SSO).
Application Delivery & User Experience
- Architect application delivery models including:
- Native install, virtualized apps, and cloud-based SaaS delivery
- Optimize application performance and user experience across physical and virtual environments.
- Lead self-service enablement via modern catalogs and automation.
Operational Excellence & Governance
- Define EUC operating model, governance frameworks, and service standards.
- Establish KPIs for:
- Device health
- User experience
- Patch compliance
- Service performance
- Drive continuous improvement, automation, and cost optimization across EUC services.
Stakeholder Engagement & Leadership
- Partner with Infrastructure, Security, Service Desk, and Business units to align EUC strategy with organizational goals.
- Translate technical architecture into business value and measurable outcomes.
- Mentor engineers and lead design reviews, technical standards, and best practices.
- Communicate risks, dependencies, and roadmap progress to leadership.
- Deep understanding of:
- Modern device management and co-management models
- OS lifecycle management, patching, and compliance
Digital workplace and user experience optimization
Salary Range: $80,000 - $90,000 a year
TCS Employee Benefits Summary
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Maternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.