EUC Endpoint Engineer

Robotics Technologies LLC; Dallas (TX); On-site; USD 75,000 - 107,000; Full time

Job summary

Robotics Technologies LLC in Dallas, TX is seeking an experienced EUC Endpoint Engineer for a 12-month contract. You will manage and support Windows 11, Intune, SCCM/MECM, Autopilot, AD, and Entra ID, and help implement security/compliance policies across endpoints.

You will also support macOS/iOS devices, deploy applications, develop automation scripts (PowerShell, Graph APIs), and provide Tier 3 end-user support, working with ServiceNow and enterprise ITSM processes.

Qualifications

• Requires expertise with Microsoft Intune and SCCM/MECM.
• Experience with Windows 11, Autopilot, Entra ID, GPO, and Windows Update for Business.
• Strong packaging and deployment experience.
• PowerShell and Graph automation experience.
• Experience managing Apple enterprise devices.
• Understanding of endpoint security, vulnerability remediation.

Responsibilities

• Manage and support Windows 11, Intune, SCCM/MECM, Autopilot, AD, and Entra ID.
• Configure security/compliance policies and BitLocker/Defender.
• Support macOS/iOS devices using Jamf Pro and Workspace ONE.
• Package and deploy enterprise apps via MSI, MSIX, Win32, APP-V, PKG, DMG.
• Develop automation scripts using PowerShell, Graph API, Bash, JSON, and XML.
• Provide Tier 3 support and proactive process improvements.

Skills

Intune & SCCM admin

PowerShell automation

Microsoft Graph automation

Endpoint security & compliance

ServiceNow ITSM

Strong troubleshooting & communication

Tools

Intune

SCCM/MECM

Jamf Pro

Workspace ONE

Apple Business Manager

Azure AD Entra ID

Group Policy

BitLocker

Defender for Endpoint

Microsoft Defender for Endpoint

PowerShell

Microsoft Graph API

Graph PowerShell

Bash/Z shell

JSON

XML

ServiceNow

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

• Job Title: EUC Endpoint Engineer
• Location: Dallas, TX
• Duration: 12 Months + Extension
• Bill Rate: $66/hour
• Job Type: W-2, 1099, C2C
• Client: To Be Discussed Later
• Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description

• Manage and support Windows 11, Intune, SCCM/MECM, Windows Autopilot, Group Policy, Active Directory, and Microsoft Entra ID.
• Manage Windows security features including BitLocker, Microsoft Defender for Endpoint, Windows LAPS, and security/compliance policies.
• Support macOS, iOS, and iPadOS devices using Intune, Jamf Pro, Workspace ONE, and Apple Business Manager.
• Configure Apple device enrollment, configuration profiles, FileVault, applications, and device policies.
• Package and deploy enterprise applications using MSI, MSIX, Win32, EXE, App-V, PKG, and DMG formats.
• Manage application dependencies, detection rules, supersedence, silent installation, uninstall processes, and rollback plans.
• Deploy applications through Intune, Company Portal, SCCM/MECM, and Software Center using pilot groups, phased deployments, and deployment rings.
• Manage Windows Update for Business, update rings, Delivery Optimization, and endpoint reporting.
• Develop automation and troubleshooting scripts using PowerShell, Microsoft Graph API, Microsoft Graph PowerShell, Bash/Z shell, JSON, and XML.
• Support modern provisioning and migration using Autopilot, Entra Join, Hybrid Entra Join, co-management, and tenant attach.
• Assist with migration from traditional imaging, Group Policy, and legacy software-distribution platforms to modern cloud-based endpoint management.
• Support MFA, Conditional Access, RBAC, SSO, certificates, PKI, and least-privilege administration.
• Implement endpoint security and compliance using Defender, CrowdStrike, BitLocker, FileVault, Microsoft Purview, security baselines, and vulnerability remediation.
• Provide advanced troubleshooting using Endpoint Analytics, Intune/SCCM reporting, Event Viewer, Reliability Monitor, Performance Monitor, registry/log analysis, and network troubleshooting tools.
• Support Azure Virtual Desktop, Windows 365 Cloud PC, Remote Desktop Services, and other virtual desktop/application platforms.
• Support Microsoft 365 applications including Teams, OneDrive, SharePoint Online, Outlook, Microsoft Edge, and Safari.
• Manage incidents, requests, changes, problems, knowledge articles, CMDB, and asset-management activities using ServiceNow.
• Provide Tier 3 / senior-level support, investigate root causes, and resolve complex endpoint issues with minimal guidance.
• Identify opportunities to improve existing processes and proactively develop better tools, automation, scripts, and workflows.
• Maintain technical documentation, procedures, and knowledge articles for endpoint and EUC environments.

Required Skills

• Strong experience with Microsoft Intune and SCCM/MECM.
• Windows 11, Autopilot, Active Directory, Entra ID, Group Policy, and Windows Update for Business.
• Strong software packaging and application deployment experience.
• PowerShell and Microsoft Graph automation experience.
• Experience managing Apple enterprise devices.
• Strong understanding of endpoint security, compliance, and vulnerability remediation.
• Experience with ServiceNow and enterprise ITSM processes.
• Strong troubleshooting, analytical, communication, and problem-solving skills.
• Ability to work independently, take ownership of complex issues, and recommend process improvements.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.