Sr. Epic Analyst I - Ambulatory (Certification required)

Socket.dev; New York (NY); On-site; USD 101,000 - 132,000; Full time

Job summary

NYU Langone Health is seeking a Sr. Epic Analyst I to own deep Epic knowledge, design, build, test, install and maintain Epic solutions, and collaborate with Project Teams, business representatives and end users to tailor the system to NYU Langone's needs.

The role requires a BA/BS, Epic certification, 3–4+ years of Epic implementation experience, and strong communication and problem-solving skills. You will lead meetings, ensure QA processes, and provide on-site go-live support across a range

Qualifications

• BA/BS degree required.
• Certified in one or more Epic Applications.
• 3-4+ years of relevant Epic implementation experience.
• Effective oral, written communication and follow-up skills.
• Strong desktop tools: Word, Excel, PowerPoint.
• Good process design experience.
• Basic project management skills (lead meetings, prioritize, manage plan).
• Self-motivated, detail-oriented, problem solver.

Responsibilities

• Communicate effectively across all impacted teams.
• Collect, analyze and document business operations and workflow.
• Support the training team on new functionality and system changes.
• Analyze data conversion needs.
• Ensure test scripts reflect proposed workflow solutions.
• Make recommendations and test changes for each release.
• Troubleshoot problems and provide on-call support on a rotating basis.
• Collaborate with colleagues across teams to complete tasks.
• Collaborate with Epic using Sherlock or other tools.
• Complete tasks with accurate documentation.
• Participate in disaster recovery measures.
• Assess projects for scoping and timelines with Application Manager/Director.
• Lead meetings and contribute actively in discussions.
• Ensure QA processes, change management, and testing are followed.
• Provide on-site support during go-lives and upgrades.
• Understand interface requirements and validate end-to-end workflows.
• Analyze new functionality in releases to identify impact.

Skills

Communication skills

Interpersonal skills

Problem solving

Self-motivation

Attention to detail

Meeting leadership

Education

BA/BS degree

Epic Certification

Tools

Epic Applications

Word

Excel

PowerPoint

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Sr. Epic Analyst I. The Epic Senior Systems Analyst 1 is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organization's needs. The Senior Epic Analyst 1 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Senior Systems Analyst 1 is expected to use critical thinking skills and work independently to provide system solutions to meet business needs.

Job Responsibilities:

• Communicate effectively across all impacted teams associated with task assignments.
• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Analyze data conversion needs.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Collaborate effectively with Epic using Sherlock or other appropriate tools.
• Complete all tasks in a timely manner with accurate documentation.
• Participate in disaster recovery measures.
• Works with the Application Manager/Director in the assessment of projects for scoping and timelines.
• Actively participate and contribute in meetings. The Senior Systems Analyst 1 is capable of leading and facilitating meetings.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Provide assigned on-site support during go-lives and system upgrades.
• Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end.
• Analyze new functionality in new releases to identify impact.

Minimum Qualifications:

• To qualify you must have a BA/BS degree.
• Certified in 1 or more Epic Applications.
• Requires 3-4+ years of relevant experience, including experience in Epic implementations.
• Effective oral, written communication and follow-up skills. Strong interpersonal relationship skills. Strong desktop tool usage including Word, Excel, and PowerPoint.
• Good process design experience.
• Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Self-motivated, detail-oriented , problem solver.

Preferred Qualifications:

• Healthcare experience required.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

• financial security benefits
• generous time-off program
• employee resources groups for peer support
• holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $131,716.20 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here.