Senior Epic Analyst I (Epic Cupid Certification Required)

NYU Langone Health; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Holistic employee wellness program

Generous time-off program

Financial security benefits

Job summary

NYU Langone Health in New York is looking for a Senior Epic Analyst I responsible for managing the Epic System and conducting in-depth analyses of workflows and data. You will collaborate with various teams to tailor the system to meet business needs and support training efforts.

The ideal candidate requires a BA/BS degree, at least 4 years of experience, and certification in Epic Applications. NYU Langone provides robust benefits, emphasizing employee wellness and professional development.

Qualifications

• Requires 4 years of experience in relevant fields.
• Certified in 1 or more Epic Applications.
• Multiple Epic implementation experiences.

Responsibilities

• Communicate effectively across teams.
• Analyze and document business operations and workflows.
• Provide on-call support and troubleshoot issues.
• Ensure quality assurance processes are followed.
• Assist during go-lives and system upgrades.

Skills

Effective oral and written communication

Interpersonal relationship skills

Desktop tool usage (Word, Excel, PowerPoint)

Process design experience

Project management skills

Problem solving

Education

BA/BS degree or equivalent

Tools

Epic Applications certification

Sherlock

Job description

We have an exciting opportunity to join our team as a Senior Epic Analyst I. The Epic Senior Systems Analyst is responsible for in-depth knowledge of Cupid Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organization’s needs. The Epic Senior Systems Analyst 1 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Senior Systems Analyst 1 is expected to use critical thinking skills and work independently to provide system solutions to meet business needs.

Job Responsibilities

• Communicate effectively across all impacted teams associated with task assignments.
• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Analyze data conversion needs.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Collaborate effectively with Epic using Sherlock or other appropriate tools.
• Complete all tasks in a timely manner with accurate documentation.
• Participate in disaster recovery measures.
• Works with the Application Manager/Director in the assessment of projects for scoping and timelines.
• Actively participate and contribute in meetings. The Senior Systems Analyst 1 is capable of leading and facilitating meetings.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Provide assigned on-site support during go-lives and system upgrades.
• Understands interface requirements and considerations to ensure appropriate testing is done to validate workflow from end to end.
• Analyze new functionality in new releases to identify impact.

Minimum Qualifications

To qualify you must have a Effective oral, written communication and follow-up skills. Strong interpersonal relationship skills. Strong desktop tool usage including Word, Excel, and PowerPoint. Good process design experience. Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan). Self-motivated, detail-oriented , problem solver. Requires 4 years of experience and BA/BS degree or equivalent. Certified in 1 or more Epic Applications. Multiple Epic implementation experiences.

Preferred Qualifications

Healthcare experience required.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Benefits

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time‑off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well‑being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment.