Senior Epic Clinical Analyst I - Ambulatory (Certification required)

NYU Langone Health; New York (NY); On-site; USD 85,000 - 113,000; Full time

Job summary

NYU Langone Health in New York, NY seeks a Senior Epic Clinical Analyst I - Ambulatory with certification in Epic applications. The role focuses on in-depth Epic system analysis, workflow optimization, testing, and on-site support during go-lives and upgrades.

You will collaborate with application managers, project teams, and end users to tailor Epic modules to the organization's ambulatory operations, ensuring quality, documentation, and timely delivery.

Qualifications

• To qualify you must have effective oral, written communication and follow-up skills.
• Strong interpersonal relationship skills and desktop tool usage (Word, Excel, PowerPoint).
• Requires 1-3 years of relevant experience and BA/BS Degree or equivalent; must maintain certification in at least 1 Epic application.

Responsibilities

• Work with Application Managers/Directors and the Project Team to collect, analyze and document business operations and workflow.
• Participate in disaster recovery measures.
• Support meetings and facilitate where needed.
• Ensure quality assurance processes including change management and testing are followed.
• Provide on-site support during go-lives and system upgrades.
• Demonstrate understanding of interface requirements and testing.
• Analyze new functionality in new releases to identify impact.
• Communicate effectively across all impacted teams about task assignments.
• Support training by keeping trainers informed of new functionality and changes.
• Ensure test scripts reflect proposed workflows and are kept updated.
• Make recommendations, review and test changes and each new release.
• Troubleshoot problems and provide user support; on-call on a rotating basis.
• Collaborate with colleagues across teams to complete tasks.
• Collaborate with Epic using Sherlock or appropriate tools.

Skills

Epic Systems

Communication

Interpersonal skills

MS Office

Sherlock

Education

BA/BS Degree or equivalent

Epic Certification

Tools

Epic Systems

Sherlock

Job description

Senior Epic Clinical Analyst I - Ambulatory (Certification required)

Epic

New York, NY

Full-Time/Regular

NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , X , YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Senior Epic Clinical Analyst I.

The Epic Systems Analyst 2 is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Systems Analyst 2 is expected to use critical thinking skills in providing systems solutions to meet business needs.

Job Responsibilities:

• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.


• Participate in disaster recovery measures.


• Actively participate and contribute in meetings, including supporting meeting facilitation.


• Ensures all quality assurance processes are followed, including change management and testing efforts.


• Provide assigned on-site support during go-lives and system upgrades.


• Demonstrates an understanding of interface requirements and testing.


• Analyze new functionality in new releases to identify impact.


• Communicate effectively across all impacted teams associated with task assignments.


• Support the training team by keeping trainers abreast of new functionality and system changes.


• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.


• Make recommendations, review and test changes, enhancements, and each new release as assigned.


• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.


• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.


• Collaborate effectively with Epic using Sherlock or other appropriate tools.


• Complete all tasks in a timely manner with accurate documentation.

Minimum Qualifications:
To qualify you must have a Effective oral, written communication and follow-up skills. Strong interpersonal relationship skills. Strong desktop tool usage including Word, Excel, and PowerPoint. Self-motivated, detail-oriented , problem solver. Requires 1-3 years of relevant experience and BA/BS Degree or equivalent. Must maintain certification in at least 1 Epic application. Minimal implementation and/or support experience desired..

Preferred Licenses: EpicCare Ambulatory Certn

Preferred Qualifications:
Healthcare experience desirable but not required.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $84,577.92 - $112,551.01 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/increment, differential pay or other forms of compensation or benefits.