Sr. Employee Relations Consultant

NC State University; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Childcare benefits

Wellness membership

Wellness programs

Job summary

NC State University is seeking a seasoned HR professional to join the Department of Employee Relations. You will provide strategic consultation on complex personnel issues, advise on disciplinary actions, and support prevention and resolution of workplace concerns across faculty, staff, and administrators.

Responsibilities include managing ER programs, conducting detailed workplace investigations, delivering training, and leading cross-functional projects to modernize workflows.

Qualifications

• Bachelor’s degree with 2+ years in Human Resources focusing on Employee Relations.
• Demonstrated ability to interpret and communicate regulations and policies to diverse audiences.
• Experience managing complex employee relations matters and conducting workplace investigations.

Responsibilities

• ER consultation and issue resolution for complex personnel matters.
• Program management for Employee Relations programs (EAP, Dispute Resolution, policy development, performance management).
• Conduct workplace investigations and provide guidance on corrective actions.
• Develop and deliver training on employee relations topics to campus units and staff.
• Lead cross-functional projects to modernize ER workflows and improve compliance.

Skills

Employee relations

Investigations

Communication

Coaching

Education

Bachelor's degree in HR/related field

Job description

About the Department

The Department of Employee Relations, a unit within the division of University Human Resources ( UHR ) at NC State University, administers programs for and provides employee relations leadership and confidential consultation to a broad range of university administrators, managers, faculty, and staff in support of a positive and productive work environment. Employee Relations is dedicated to providing high quality and responsive workplace solutions to address issues related to individual employment, organizational effectiveness and the university work environment. Employee Relations partners to design workplace solutions. As a member of the Employee Relations team, you will provide an equitable approach to resolving workplace concerns, helping to mitigate risk to the University.

Employee Relations collaborates closely with campus units and partners on a variety of faculty and staff relations issues. Employee Relations Partners include but are not limited to: General Counsel, Faculty and Staff Ombuds Office, Office of Equal Opportunity, Risk Management, and Environmental Health and Public Safety (including Police), as well as governance committees such as the faculty and staff senates.

Programs and services provided by the Employee Relations Office include but are not limited to: managing the University’s Employee Assistance Program available to all university employees and their families; administering the Dispute Resolution and Staff Grievance Procedure; administering relevant human resources policy development; administering the performance management programs for SHRA and EHRA employees; coordinating the Unemployment Insurance reporting and appeal program; managing the mediation program; and managing the Exit Interview program, and assisting with the university and System Office Employee Engagement initiatives.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

The Consultant provides advanced level strategic consultation to staff, faculty, post doctoral scholars, and administrators to support an engaged work environment and resolve workplace problems before they escalated to formal grievances, external complaints, or legal action. The Consultant mitigates institutional risk of non-compliance with employment law and provides training to campus units and partners as appropriate. The Consultant advises managers and hiring units on performance concerns and defensible corrective and disciplinary actions or sanctions to help ensure compliance with federal, state, university, Office of State Human Resources ( OSHR ), and campus employment laws, policies, and regulations. The Consultant will have programmatic responsibilities that may include performance management, engagement building, grievance, appeal and/or mediation programs, corrective action, training on employee relations (ER) issue identification and just-in-time remediation, and/or others as appropriate.

Key Responsibilities:

ER Consultation and Issue Resolution – 50%

• This position is required to deal with highly complex, intense, and sensitive personnel issues and situations. Therefore, the incumbent is expected to identify and analyze problem areas, uncover root causes, and recommend action plans which provide effective strategies to allow the client’s organization to achieve the desired goal/outcome.
• The position analyzes each situation and develops, facilitates, and recommends effective resolution strategies. The position must also evaluate each situation as to the urgency of circumstances and resources required and determine the appropriate parties to involve.
• The position addresses a variety of issues to include unlawful discrimination or harassment, alleged violations of policies and/or state and federal laws, reports of safety violations, provide guidance concerning employee performance issues, and assistance with recognition events.
• This position provides expertise in discipline and grievance matters by meeting and counseling employees and management on issues concerning the university’s grievance and disciplinary procedures.

Program Management – 15%

• This position will assume responsibilities for one or more programs managed through Employee Relations. These may include but are not limited to: managing the University’s Employee Assistance Program; administering the Dispute Resolution and Staff Grievance Procedure; administering relevant human resources policy development; administering the performance management programs for SHRA and EPS employees; managing the mediation program; and managing the Exit Interview program, and assisting with the university and System Office Employee Engagement initiatives.

Workplace Investigations – 15%

• This position will conduct detailed investigations of workplace related incidents and reported concerns, while appropriately engaging with business partners and advising client groups.

Training – 10%

• This position will have responsibilities to recommend, assess, develop, implement and conduct training on a wide variety of employee relations topics at both the university and client level. These may include performance management, conflict resolution, wellness, management essentials, engagement and other employment related opportunities.

Project Management -10 %

• May lead or participate in cross-functional project teams to modernize ER workflows, roll out proactive organizational culture and compliance programs, and translate workplace trend data into scalable solutions.

If you are an experienced Human Resources/Employee Relations professional who enjoys navigating complex workplace concerns, providing thoughtful consultation, and developing solutions that support employees, managers, and the University, we welcome you to apply. In this role, you will have the opportunity to use your expertise in employee relations, investigations, performance management, training, and program development to help address workplace challenges and strengthen effective employment practices across NC State.

Other Responsibilities

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department’s operations.

Qualifications

Minimum Education and Experience

Bachelor’s degree with 2+ years experience in Human Resources with a focus in Employee Relations.

Other Required Qualifications

• Demonstrated ability to effectively interpret and communicate federal, state, and institutional regulations, policies, and procedures to employees, managers, and constituencies at all levels of the University.
• Experience managing complex and sensitive employee relations matters and conducting workplace investigations.
• Thorough understanding of the legal implications of employment-related actions and the ability to effectively communicate those implications and their potential impact on the University’s interests.
• Demonstrated expertise in employee relations, with a proven track record of achieving successful outcomes in complex workplace situations.
• Demonstrated judgment, critical thinking, and problem-solving skills in assessing and resolving complex and sensitive workplace concerns and advising senior leadership.
• Ability to provide effective advice and coaching to employees and managers, with strong conflict resolution, mediation, and facilitation skills.
• Strong leadership, interpersonal, organizational, and communication skills, including the ability to work collaboratively, maintain confidentiality, and effectively engage individuals at all levels.
• Ability to work independently and collaboratively and effectively develop and lead projects, programs, and/or teams.
• Ability to develop, implement, and conduct training and educational programs.

Preferred Qualifications

• 5+ years of experience with a focus on Employee Relations.
• Experience conducting investigations into workplace concerns.
• Previous experience working as an HR Generalist.
• Experience working in a higher education environment.

Required License(s) or Certification(s)

N/A

Valid NC Driver's License required

Valid NC Driver's License required No

Commercial Driver's License required

Commercial Driver's License required No

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.