Sr. Document Controller

CBRE; King of Prussia (PA); On-site; USD 65,000 - 80,000; Full time

Job summary

CBRE in King of Prussia, PA seeks a Sr. Document Controller to supervise the team overseeing all aspects of Document Services for a designated location. You will manage schedules, tasks, and cross-training, ensuring accurate copy/print and mail operations.

The role emphasizes inventory control, reporting on equipment and materials, and delivering service excellence aligned with CBRE RISE values. Strong Microsoft Office skills and prior supervisory experience are essential to guide the team and

Qualifications

• High School Diploma or GED with 5+ years of job-related experience.
• Prior shift leader or supervisory experience preferred.
• Expert knowledge of Microsoft Office products.
• Excellent organizational skills with a master-level inquisitive mindset.

Responsibilities

• Establish work schedules, assign tasks, and cross-train staff to perform copy/print and mail duties.
• Assure compliance with customer expectations for ordering, stocking, and maintaining inventory control for reproductions equipment.
• Oversee copy and print operations and records management. Assist with mailroom management as needed.
• Coordinate and consolidate all associated reporting for equipment performance and materials inventory management.
• Understand and interpret instructions, short correspondence, memos and ask clarifying questions to ensure comprehension.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

Skills

Supervisory experience

Office coordination

Strong communication

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

About The Role

As a Sr. Document Controller, you will be responsible for supervising the team that oversees all aspects of Document Services for a designated location.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do

• Establish work schedules, assign tasks, and cross-train staff to perform copy/print and mail duties.
• Assure compliance with customer expectations for ordering, stocking, and maintaining inventory control for reproductions equipment.
• Oversee copy and print operations and records management. Assist with mailroom management as needed.
• Coordinate and consolidate all associated reporting for equipment performance and materials inventory management.
• Understand and interpret instructions, short correspondence, memos and ask clarifying questions to ensure comprehension.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need:

• High School Diploma or GED with 5+ years of job-related experience. Prior shift leader or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Excellent organizational skills with a master- level inquisitive mindset.

Disclaimer

Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with CBRE Project Management, you will subsequently transfer to the newly formed entity that encompasses both organizations.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).