Sr. Document Controller

CBRE Group, Inc.; King of Prussia (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

CBRE Group, Inc. is seeking a Sr. Document Controller to supervise the Document Services team in King of Prussia, PA. You will oversee scheduling, tasks, and inventory control while ensuring compliance with customer expectations.

The ideal candidate has a High School Diploma or GED with over 5 years of experience, including supervisory roles. Expertise in Microsoft Office products and excellent organizational skills are essential.

Qualifications

• 5+ years of job-related experience, with supervisory experience preferred.
• Expert knowledge of Microsoft Office products.
• Strong organizational skills and ability to explain complex concepts.

Responsibilities

• Supervise team overseeing Document Services.
• Establish work schedules and assign tasks.
• Maintain inventory control and equipment performance.
• Resolve complex problems and present information effectively.
• Lead and model behaviors consistent with CBRE values.

Skills

Microsoft Office Suite

Organizational skills

Problem-solving

Education

High School Diploma or GED

Job description

About the Role:

As a Sr. Document Controller, you will be responsible for supervising the team that oversees all aspects of Document Services for a designated location.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

• Establish work schedules, assign tasks, and cross-train staff to perform copy/print and mail duties.
• Assure compliance with customer expectations for ordering, stocking, and maintaining inventory control for reproductions equipment.
• Oversee copy and print operations and records management. Assist with mailroom management as needed.
• Coordinate and consolidate all associated reporting for equipment performance and materials inventory management.
• Understand and interpret instructions, short correspondence, memos and ask clarifying questions to ensure comprehension.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need:

• High School Diploma or GED with 5+ years of job-related experience. Prior shift leader or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Excellent organizational skills with a master- level inquisitive mindset.