Sr Director Sales Operations

Coca-Cola Bottlers (CONA Services); La Vergne (TN); On-site; USD 145,000 - 160,000; Full time

Benefits offered by this job

Career growth

Competitive benefits

Purpose-driven

Professional development

Job summary

Coca-Cola Bottlers (CONA Services) in Tennessee seeks a General Manager of Sales Operations to lead a multifunctional team and drive topline revenue and gross profit while managing labor and expenses. The Sr.

Director collaborates with senior leaders to deliver results and build bench strength across sales and distribution. The role requires strong leadership, cross-functional collaboration, and a focus on accountability, with a mission to sustain growth and deliver value to key customers and

Qualifications

• Industry experience preferred in CPG or Retail contexts.
• College degree preferred though not mandatory.
• 5-7 years leading a sales organization or DSD delivery.
• Strong business acumen including revenue and gross profit management.
• Familiar with complex commercial selling strategies.
• Excellent communication and organizational skills.
• Leadership presence in large group settings.
• Ability to build followership to achieve objectives.
• Experience with large customers (customer management).
• Strong collaborative skills across functions.
• Strong problem-solving capabilities.
• High accountability and ownership.
• High initiative and can-do attitude.

Responsibilities

• Interprets business data and results, develops execution strategy and provides direction to the Sales Operations Organization to achieve business plan targets and metrics.
• Oversees the achievement of executional and operational targets and metrics by leading consistent and effective management routines.
• Collaborates cross-functionally with other departments to achieve the company’s business objectives and targets.
• Drives efficiencies and excellence throughout the operations that maximize safety and positively impact operating expense, optimize our operations, and service our customers.
• Directs, leads, and motivates a team to deliver results by communicating company goals and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods and embodying company purpose and values to inspire servant leadership opportunities.
• Inspects execution and results in the marketplace and effectively coaches and teaches our teams to develop and improve.
• Communicates and drives adherence against policy and procedure related to people and Purpose.

Skills

Sales leadership

Strategic thinking

Cross-functional collaboration

Communication skills

Problem solving

Education

High school diploma

College degree preferred

Job description

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Pay Range: $145,000 - 160,000 Salaried, depending on experience

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The General Manager Sales Operations will lead a multifunctional team to successfully deliver financial targets through achieving our topline revenue and Gross Profit objectives, combined with the efficient oversight, planning, and managing of our labor and expenses. This role must achieve these targets while at the same time building a strong organization to provide bench strength across the sales and distribution organization. Succession planning is going to be critical to building a culture that is rooted in our Purpose Statement, Our Destination Statement, And Diversity Objectivesthat will enable us to continue to deliver strong results. The Sr. Director of Retail Sales works directly with the MUGM/VP to deliver business results, key customers to enhance selling and execution, cross-functional partners to drive efficiency and solve problems and with our people to inspire and motivate.

Duties & Responsibilities

• Interprets business data and results, develops execution strategy and provides direction to the Sales Operations Organization to achieve business plan targets and metrics
• Oversees the achievement of executional and operational targets and metrics by leading consistent and effective management routines
• Collaborates cross-functionally with other departments to achieve the company’s business objectives and targets
• Drives efficiencies and excellence throughout the operations that maximize safety and positively impact operating expense, optimize our operations, and service our customers
• Directs, leads, and motivates a team to deliver results by communicating company goals and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods and embodying company purpose and values to inspire servant leadership opportunities
• Inspects execution and results in the marketplace and effectively coaches and teaches our teams to develop and improve
• Communicates and drives adherence against policy and procedure related to people and Purpose

Knowledge, Skills, & Abilities

• Industry experience is preferred, commensurate accountability and duties in other industries (likely to be CPG or Retail)
• A college degree (associate's or bachelors) is preferred though not mandatory
• 5-7 Years of working in and leading a sales organization and/or a DSD delivery organization
• Outstanding business acumen which includes PL management, Revenue, and Gross Profit management
• Versed in complex commercial selling strategies
• Excellent communication and organization skills
• Strong leadership presence in front of large groups of people
• Build strong followership to achieve common objectives
• Experience working closely with large customers to achieve results is preferred (customer management)
• Must have strong collaborative skills and be able to work well cross-functionally
• Strong intrapersonal and interpersonal problem-solving skills
• Ability to solve complex problems with decisiveness
• High sense of accountability and ownership
• Must have a high sense of initiative and a “can-do” attitude

Minimum Qualifications

• High school diploma or GED
• 5-7 years relevant experience
• Valid Driver’s License

Preferred Qualifications

• A college education is preferred for this role, though not required
• A degree preference is not specific as it is the body of learning and related discipline that is preferred to make a better GM

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.