Sr Director, Revenue Growth Management Solution Delivery

McDonald's Restaurants Limited; Chicago (IL); On-site; USD 220,000 - 274,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Flexible work arrangements

Sabbatical program

Job summary

McDonald’s seeks a Senior Director to lead Revenue Growth Management solution delivery across its global system of restaurants. You will steer the enterprise roadmap for RGM capabilities, including pricing, engagement, analytics, and decision-support tools, working with business and technology teams to ensure measurable value.

The role emphasizes governance, cross-functional partnerships, and adoption strategies to maximize market impact and enable standardized processes with flexibility where

Qualifications

• 10+ years of progressive leadership across Revenue Growth Management, strategy, product, analytics, or related areas.
• Proven experience leading large-scale technology or digital transformation programs in global organizations.
• Strong ability to influence executives and drive alignment without direct authority.

Responsibilities

• Design and deliver RGM tools, data products, and capabilities at scale.
• Translate business requirements into scalable, user-focused technical solutions.
• Prioritize RGM product and data backlogs and drive governance and accountability.
• Lead development of pricing, promotions, and customer engagement capabilities.
• Identify new technologies to accelerate RGM outcomes and enable enterprise deployment.

Skills

Leadership

Executive communication

Stakeholder management

RGM strategy

Agile delivery

Education

MBA or equivalent

Job description

Job Description:

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad rangeoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The Senior Director, Revenue Growth Management Solution Delivery is a key member of the Global Revenue Growth Management (RGM) Leadership Team, reporting directly to the Vice President, Global Revenue Growth Management.

This role leads the strategy, development, and delivery of the technology, data, and analytics capabilities that enable Revenue Growth Management across McDonald's global system of more than 46,000 restaurants.

The Senior Director will establish and execute the enterprise roadmap for RGM capabilities, including menu pricing, customer engagement and personalization, analytics, and decision-support tools. Working across business and technology functions, this leader will drive alignment, governance, adoption, and continuous improvement of RGM solutions.

This role serves as the critical link between business strategy and technology execution, ensuring investments in RGM capabilities generate measurable value for markets, owners/operators, and customers.

Duties

RGM Solution Strategy & Delivery

• Design, build, and continuously improve the tools, platforms, data products, and technical capabilities that enable RGM decision-making and execution at scale.
• Partner with business and technology teams to translate strategic priorities and business requirements into scalable, user-centric technical solutions.
• Prioritize and manage the portfolio backlog across RGM products, platforms, and data assets, balancing enterprise needs, resource constraints, and business value.
• Establish governance processes and operating mechanisms that drive alignment, transparency, and accountability across stakeholders.

Capability Development & Innovation

• Lead the development of new pricing, promotional, and customer engagement capabilities that strengthen McDonald's commercial effectiveness.
• Identify emerging technologies and analytics capabilities that can accelerate RGM outcomes and improve decision-making.
• Oversee pilot programs and proof-of-concept initiatives to validate new technologies and capabilities prior to enterprise deployment.
• Drive integration of RGM solutions into the broader McDonald's digital, data, and technology ecosystem.
• Ensure solutions support standardized business processes while enabling market flexibility where appropriate.
• Create and monitor capability adoption strategies that maximize utilization and business value across markets.

Enterprise Influence & Market Enablement

• Partner with global and market leaders to drive adoption of RGM solutions and capabilities across the McDonald's system.
• Develop compelling business cases and value realization frameworks to support investment decisions, market adoption, and capability expansion.
• Foster strong cross-functional partnerships across Global Technology, Data & Analytics, Marketing, Finance, and International Operated Markets.
• Build organizational capability and talent to support the long-term evolution of McDonald's RGM agenda.

Qualifications

Required Experience

• 10+ years of progressive leadership experience across Revenue Growth Management, Strategy, Product Management, Technology, Analytics, Consulting, Transformation, or related disciplines.
• Proven experience leading large-scale technology, data, or digital transformation initiatives within complex global organizations.
• Demonstrated success translating business strategies into scalable technology-enabled solutions.
• Strong track record of influencing senior executives and driving alignment across matrixed organizations without direct authority.
• Exceptional executive communication, stakeholder management, and presentation skills.
• Strong understanding of product management, technology delivery, data platforms, analytics, and agile ways of working.
• Ability to balance strategic thinking with operational execution in a fast-paced environment.

Preferred Experience

• MBA or equivalent advanced degree.
• Experience within franchise, retail, hospitality, consumer packaged goods, restaurant, or other multi-unit operating environments.
• Exposure to pricing, promotional optimization, customer engagement, loyalty, personalization, or commercial analytics capabilities.
• Background in management consulting, business transformation, enterprise product management, or strategic program leadership.
• Experience working across global markets and diverse stakeholder groups.

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $219,522 - $274,403 per year.
The above represents the expectedsalaryrange for this job requisition. Ultimately, in determining yourpay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [e-mail]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.