Sr. Director, MSP Growth & Strategy

Rightworks LLC; Nashua (NH); On-site; USD 220,000 - 290,000; Full time

Benefits offered by this job

Disability insurance

Life insurance

401K match

Medical, dental, vision coverage

Paid time off

Paid holidays

Volunteer time off

Equal Opportunity Employer

Job summary

Rightworks LLC is seeking a Senior Director to lead MSP Growth & Strategy, owning end-to-end revenue, cost, and profitability for a new SMB managed services line.

You'll define go-to-market, hire and scale the team, and drive pipeline and strategic partnerships, delivering measurable outcomes to the CEO and executive sponsor.

The role requires a track record building new businesses, strong executive presence, and the ability to operate in lean environments to accelerate growth.

Qualifications

• Bachelor's Degree in Business Administration, Business Management or other related field.
• 10–12 years of proven sales or GTM leadership experience within a Managed Service Provider (MSP) environment.
• Experience owning revenue and go-to-market decisions for a business line or division.
• Deep understanding of IT buyer sales motions and managed services selling outside of the accounting vertical.

Responsibilities

• Own the P&L for the project with full accountability for revenue, cost, and profitability.
• Define and execute go-to-market strategy including target verticals, ICP, pricing, and packaging.
• Build and scale the business from zero, including hiring the team and establishing operating rhythms.
• Drive sales and pipeline development with a strong MSP-informed GTM motion.
• Make critical business decisions across product positioning, partnerships, and market entry.
• Navigate and influence cross-functional teams within Rightworks (Product, Marketing, Finance, Operations).
• Operate with speed and independence, minimizing executive escalation.
• Deliver structured insights including competitive win/loss analysis and market validation.

Skills

P&L ownership

GTM strategy

Sales leadership

MSP background

Cross-functional collaboration

Negotiation

Strategic thinking

Hiring & team building

Executive communication

Data-driven decisions

Education

Bachelor's Degree in Business Administration or related field

Job description

JobOverview

Rightworks' offers the onlyintelligent cloud purpose-built for accounting firmsand professionals. Backed by award-winningsupport, ourfullymanaged IT and applicationsensure customers have secure, reliable, on-demand access to their technology. We provide acurated software ecosystemthatsimplifies the complexity of running an accounting firm or small business, supportedby acommunityof thought leaders, peer networks, and educational resources. Oursuccess is made possible byleveragingdecades of specialized experience in leadingaccounting firms,SMBsand technology companies. Thousands of Firms and SMBs count on us to run their business every day.

We havea great team,we’regrowingfastand have a winning culture based on innovation, teamwork, and mutual respect.

Rightworksis launching a strategic growth initiative designed to expand beyond our core markets and accelerate new revenue streams. We are seeking a Sr. Director to lead thiseffort end-to-end.

You will build, test, and scale a new line of business with full ownership across strategy, execution, and results.

As the Sr. Director of MSP Growth & Strategy, you will lead a nimble, end‑to‑end commercial team responsible foracquiring, onboarding, and growing SMB customers forRightworks’ SMB managed services portfolio.The vast majority ofthese customers will come from expanding the hosted QuickBooks relationship we have with over 50,000currentSMB customerswho run the gamut across verticalsand range in size from 1 to over 1,000 FTEs.

You willoperatewith autonomy, speed, and accountability — partnering with executive leadership while independently driving day-to-day decisions.

Responsibilities

• Own the P&L for the Project, with full accountability for revenue, cost, and profitability
• Define and execute go-to-market strategy, including target verticals, ICP, pricing, and packaging
• Build and scale the business from zero, including hiring the team andestablishingoperating rhythms
• Drive sales and pipeline development, bringing a strong MSP-informed GTM motion
• Make critical business decisions across product positioning, partnerships, and market entry
• Navigate and influence cross-functional teams withinRightworks(Product, Marketing, Finance, Operations)
• Operate with speed and independence, minimizing need for executive escalation
• Deliverstructured insights including:
• Competitive win/loss analysis
• Vertical market validation
• Product and service gap identification
• Report progress and outcomesto the CEO and executive sponsor on a regular cadence

Requirements

• Bachelor's Degree in Business Administration, Business Management or other related field
• 10-12 years of proven sales or GTM leadership experience within a Managed Service Provider (MSP) environment
• Background at a recognized MSP such as: Thrive, Ntiva, Dataprise, CMIT Solutions (corporate), NexusTek, or smaller organizations
• Experience owning revenue and go-to-market decisions for a business line or division
• Deep understanding of IT buyer sales motions and managed services selling outsideof the accounting vertical
• Demonstrated ability to build and scale a business from the ground up (not justoperatean existing one)
• Strong executive presence with the ability to push back, influence, and drive alignment across functions
• Comfortable operating in lean, ambiguous environments without large support infrastructure
• Successrequiresa leader with the experience, credibility, and authority to:
• Make decisions quickly
• Challenge internal friction
• Drive outcomes without dependency

Eligibility Requirements

• This role is open to US Citizens or permanent residents authorized to work in theUnited States.RightworksLLCis unable to offer visa sponsorship.

• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.

• Relocation will not be offered for this position.

Compensation

Ourcompensationrangefor this role, which includes base salary and variable bonuscomponentranges from$220,000 to $290,000annually,and isdeterminedbased on factors such as relevant experience, skills, and internal equity.

Benefits

To provide best-in-class solutions, we need a best-in-class team.We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, lifeinsuranceand a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, andnumerouspaid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!