Sr Director, Global Operations

McDonald's; Chicago (IL); On-site; USD 193,610 - 251,690; Full time

Benefits offered by this job

Bonus Eligible

Long-Term Incentive

Benefits Eligible

Job summary

A leading global restaurant brand is seeking a highly experienced Senior Director Global Operations to shape and execute corporate-owned restaurant strategy. With 15+ years in operations and finance, the ideal candidate will advise senior leadership and lead strategic initiatives across global markets. This role offers a competitive salary range of $193,610 - $251,690 annually, along with bonuses and benefits.

Qualifications

• 15+ years of experience in operations, finance, and/or franchising, ideally within a global QSR brand.
• Proven success in strategic advisory or transformation roles.
• Experience working in global, matrixed organizations.

Responsibilities

• Shape and execute McDonald’s short- and long-term strategy.
• Advise senior leadership on global operations and franchising matters.
• Lead strategic projects focused on scaling management tools.

Skills

Operations expertise

Finance knowledge

Franchising skills

Strong communication

Negotiation

Stakeholder management

Education

Bachelor's degree in finance, business, or related field

Advanced degree preferred

Job description

Overview

We are seeking a highly experienced and strategic leader to join our Restaurant Experience team as the Senior Director Global Operations. This role will play a critical part in shaping and executing McDonald’s corporate-owned restaurant (McOpCo) strategy across global markets. The ideal candidate will bring deep expertise in operations, finance, and franchising, and will serve as a trusted advisor to senior leadership, driving alignment, performance, and reinvestment decisions across McOpCo markets.

Responsibilities

• Shape and execute McDonald’s short- and long-term McOpCo strategy using data, operational insights, and franchising expertise.
• Advise senior leadership on global operations and franchising matters, leveraging deep cross-functional knowledge.
• Lead strategic projects focused on scaling management tools, frameworks, and standardized ways of working across McOpCo markets.
• Influence the development of global policies, procedures, and guidelines to support a consistent McOpCo operating model.
• Negotiate high-impact agreements with long-term implications for the organization.
• Collaborate across disciplines and geographies to align stakeholders and drive resolution on complex issues.

Qualifications

• 15+ years of experience in operations, finance, and/or franchising, ideally within a global QSR brand.
• Bachelor’s degree in finance, business, or a related field; advanced degree preferred.
• Proven success in strategic advisory or transformation roles.
• Experience working in global, matrixed organizations and navigating multi-market environments.
• Strong communication, negotiation, and stakeholder management skills.
• Ability to lead through influence and drive change without direct authority.

Compensation

Bonus Eligible: Yes

Long-Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $193,610 - $251,690 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.