Manager, McOpCo Operations - Iowa
McDonald's
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Benefits offered by this job
Job summary
Qualifications
- Demonstrate success in leading and optimizing restaurant operations to drive performance and guest satisfaction.
- Visionary leader committed to developing high-performing teams and fostering a culture of growth and accountability.
- Build strong, trust-based relationships with cross-functional stakeholders to align on goals and deliver results.
Responsibilities
- Implements and executes the McOpCo and US Strategic Plan in the IOWA BUSINESS CENTER to deliver results.
- Provides leadership, coaching and strategic direction to the local McOpCo team.
- Collaborates with the McOpCo Ops Officer and Consultants to develop the annual business plan.
Skills
Job description
Manager, McOpCo Operations - Iowa role at McDonald’s
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
- Implements and executes the McOpCo and US Strategic Plan in the IOWA BUSINESS CENTER to deliver the short- and long-term sales and profit results of each restaurant – through talent development and improved restaurant operations.
- Provides leadership, coaching and strategic direction to their local McOpCo team to deliver outstanding Quality/Service/Cleanliness (QSC) and customer experience.
- Consistently upholds McDonald’s values and demonstrates strong leadership behaviors to build positive business relationships with key customers including the McOpCo Operations Officer, McOpCo Operations Consultants, Restaurant Teams, local Operators, and Customers.
- This job will work directly with McDonald’s company-owned restaurants also known as “McOpCo”.
In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to responsibilities in the areas of People, QSC, Sales Building, and Driving Business Results.
- Collaborates with the McOpCo Ops Officer and Consultants to develop the annual business plan for the Business Center.
- Uses all information resources available (e.g., PACE, VOICE, 800-number, Bottom Line commitment, QCR, Operations Report, P&L) to identify opportunities and threats to delivering business results and adjust plan tactics accordingly.
- Accountable for creating a positive work environment to optimize business results (increased customer counts, increased sales, increased profits, and outstanding QSC).
- Verifies that all McDonald's standard practices and procedures are met (e.g., cash, security, food safety, pricing).
- Administers the G&A and Capital Expenses for the Business Center.
- Leverages all available resources (e.g., Training, HR, Accounting, Finance, Business Insights, Marketing, Risk Management, Security, Deployment, Technology and Development) to achieve business plan results.
- Restaurant Operations Expertise: Demonstrate success in leading and optimizing restaurant operations to drive performance and guest satisfaction.
- Strategic Leadership & Talent Development: Visionary leader committed to developing high-performing teams and fostering a culture of growth and accountability.
- Collaborative Partner: Builds strong, trust-based relationships with cross-functional stakeholders to align on goals and deliver results.
- Adaptability in Fast-Changing Environments: Thrives in dynamic settings, effectively managing ambiguity, shifting priorities, and evolving schedules.
- Strong Problem-Solving & Organizational Skills: Proactive in identifying challenges, implementing solutions, and managing time and resources efficiently.
- Exceptional Communication Skills: Clear, confident communicator with excellent interpersonal, written, and verbal abilities.
- Self-Starter with a Growth Mindset: Takes initiative with a positive attitude and a continuous drive to learn and improve.
- Accountability & Ownership: Holds self and others responsible for delivering high-quality outcomes, maintaining integrity, and meeting commitments.
- Bonus Eligible: Yes
- Long-Term Incentive: Yes
- Benefits Eligible: Yes
The expected salary range for this role is $112,860.00 - $143,900.00 per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. McDonald’s Restaurants of California will consider qualified applicants for employment with arrest or conviction records in accordance with applicable laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring and the Los Angeles County Fair Chance Ordinance for Employers.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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