Sr Director, Financial Aid & Student Experience (Hybrid)

The Friedman School of Nutrition Science and Policy; Medford Hillside (MA); Hybride; USD 81 000 - 121 000; Plein temps

Résumé du poste

Tufts University is seeking a Senior Associate Director of Programs, Communications and the Student Experience to oversee the Office of Financial Aid's programs, communications, and student support. This role leads staff, manages key aid programs, and collaborates with Admissions to align outreach with student success.

This hybrid position requires strategic planning, regulatory acumen, and a commitment to serving diverse student populations while ensuring compliant, high-quality service

Qualifications

• Bachelor's degree required; 8+ years of financial aid experience.
• Strong knowledge of federal regulations and policies.
• Proficient with Microsoft Office and financial aid systems.
• Excellent written and verbal communication and public speaking.
• Familiarity with PowerFaids, Peoplesoft, and Institutional Methodology.

Responsabilités

• Lead and supervise staff; manage hiring and professional development.
• Oversee federal work-study programs and VA benefits; ensure compliance.
• Develop and implement strategic initiatives; report to leadership.

Connaissances

Regulatory compliance

Communication skills

Public speaking

Staff leadership

Strategic planning

Formation

Bachelor's Degree

Master's Degree

Outils

PowerFaids

Peoplesoft

Institutional Methodology

Description du poste

Tufts University is seeking a Senior Associate Director of Programs, Communications and the Student Experience to oversee the Office of Financial Aid's programs, communications, and student support. This role leads staff, manages key aid programs, and collaborates with Admissions to align outreach with student success.

This hybrid position requires strategic planning, regulatory acumen, and a commitment to serving diverse student populations while ensuring compliant, high-quality service