Financial Aid Program Lead: Counseling & Outreach

Tufts University; Medford Hillside (MA); Hybride; USD 61 000 - 92 000; Plein temps

Résumé du poste

Tufts University in Medford, MA, is seeking an Assistant Director for the Office of Financial Aid. This role combines leadership of undergraduate aid administration with counseling for students and families, guiding the process from application to award.

The position is hybrid on campus 2–3 days a week. You will manage a caseload, ensure compliance with federal, state, and institutional rules, partner with academic and student services colleagues, and contribute to outreach and recruitment

Qualifications

• Bachelor's Degree
• 2 years of experience in financial aid, student support, or college access programs
• Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse student populations and their families
• Familiarity with financial aid management software and systems

Responsabilités

• Oversee all aspects of financial aid for assigned undergraduate caseload
• Award aid and perform need analyses in compliance with federal and institutional regulations
• Provide personalized financial aid counseling to students and families
• Present financial aid information at outreach events and recruitment activities
• Coordinate with academic advisors and student services to support student success and degree completion
• Stay updated on changes in financial aid regulations and ensure compliance

Connaissances

Communication skills

Interpersonal skills

Formation

Bachelor's Degree

Outils

Financial aid software

Description du poste

Tufts University in Medford, MA, is seeking an Assistant Director for the Office of Financial Aid. This role combines leadership of undergraduate aid administration with counseling for students and families, guiding the process from application to award.

The position is hybrid on campus 2–3 days a week. You will manage a caseload, ensure compliance with federal, state, and institutional rules, partner with academic and student services colleagues, and contribute to outreach and recruitment