Assistant Director of Financial Aid

Tufts; Medford (MA); Hybrid; USD 61,000 - 92,000; Full time

Job summary

The Friedman School of Nutrition Science and Policy is seeking an Assistant Director of Financial Aid to manage a caseload and ensure compliant aid administration for undergraduate students. The role combines counseling, need analysis, and award processing with collaboration across campus offices.

The position is hybrid—on campus 2–3 days per week—and requires a Bachelor's degree, several years of financial aid experience, and strong communication skills to support diverse students and families.

Qualifications

• Bachelor's Degree
• 2 years of experience in financial aid, student support, or college access programs
• Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse student populations and their families
• Familiarity with financial aid management software and systems

Responsibilities

• Responsible for all aspects of financial aid for assigned caseload of undergraduate applicants/students. Review applications, perform federal and institutional need analyses, and award all sources of aid.
• Provide personalized financial aid counseling to students and their families.
• Conduct financial aid presentations to prospective and enrolled students. Participate in recruitment events and other outreach activities to promote financial aid programs and opportunities.
• Stay updated on changes in financial aid regulations and ensure compliance with federal, state, and institutional regulations.
• Collaborate with academic advisors, student affairs, and other departments to support student success, retention, and degree completion.
• Additional duties as assigned.

Skills

Communication skills

2+ years experience

Education

Bachelor's Degree

Job description

Overview

The Office of Financial Aid administers financial aid and student employment for all undergraduate students across the Tufts University School of Arts & Sciences, School of Engineering, and School of the Museum of Fine Arts at Tufts. The financial aid staff provides personalized counseling and support to students and families throughout the financial aid process. The Office of Financial Aid is part of the Student Services division and works closely with the Office of Admissions to support prospective and enrolled students.

What You'll Do

The Assistant Director position is responsible for all aspects of financial aid administration within an assigned caseload. This position assists undergraduate students and families with the application process, determines eligibility, performs need analysis, and awards aid in compliance with federal, state, and institutional regulations. This position provides financial aid counseling to undergraduate students and families; conducts financial aid presentations to prospective and enrolled students; collaborates with other departments to support student success, recruitment, retention, and degree completion. Also responsible for managing other programs as assigned.

• Responsible for all aspects of financial aid for assigned caseload of undergraduate applicants/students. Review applications, perform federal and institutional need analyses, and award all sources of aid.
• Provide personalized financial aid counseling to students and their families.
• Conduct financial aid presentations to prospective and enrolled students. Participate in recruitment events and other outreach activities to promote financial aid programs and opportunities.
• Stay updated on changes in financial aid regulations and ensure compliance with federal, state, and institutional regulations.
• Collaborate with academic advisors, student affairs, and other departments to support student success, retention, and degree completion.
• Additional duties as assigned.

What We're Looking For

Basic Requirements:

• Bachelor's Degree
• 2 years of experience in financial aid, student support, or college access programs
• Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse student populations and their families
• Familiarity with financial aid management software and systems

Special Work Schedule Requirements:

The position is hybrid and expected to be on campus with a 2-3 days per week.

Pay Range

Minimum $61,200.00, Midpoint $76,500.00, Maximum $91,800.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.