Sr. Director, Design

Quantum Health; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

A leading healthcare navigation organization is seeking a visionary Sr. Director of Design to lead their design team and drive brand evolution. This role involves strategic leadership, team building, and cross-functional collaboration to ensure design excellence and innovation within the organization. The ideal candidate will have extensive experience in design leadership and a strong portfolio demonstrating expertise in brand and UX/UI design.

Benefits

Competitive salary and incentives

Comprehensive health, vision, dental, and additional benefits

Retirement plan with employer match

Generous paid time off and holidays

Tuition reimbursement and professional development opportunities

Inclusive workplace culture

Modern workplace amenities and environment

Qualifications

• 10+ years in design leadership, including 6+ years in B2B marketing teams.
• Proven success in building and leading multidisciplinary teams.

Responsibilities

• Oversee brand design, UX/UI, web development, and copywriting.
• Lead modernization efforts while respecting the brand's history.
• Recruit, mentor, and inspire a diverse design team.

Skills

Leadership

Communication

Strategic Thinking

User Research

Customer-Centered Design

Education

Bachelor’s degree or higher in Design, Fine Arts, Communications

Tools

Microsoft Office

Job description

Join to apply for the Sr. Director, Design role at Quantum Health.

Description

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.

About Us

Founded in 1999 and headquartered in Central Ohio, Quantum Health is a privately-owned, independent healthcare navigation organization. We are committed to making healthcare simpler and more effective for our members, fighting to ensure they receive the care they need at an affordable cost. We value diversity and inclusion, encouraging candidates from all backgrounds to apply.

About The Role

We seek a visionary Sr. Director, Design to lead our design organization, partner with cross-functional teams, and drive our brand's creative evolution. You will report to the Chief Marketing and Communications Officer and oversee a talented team of designers, writers, and developers, especially during our rebranding efforts.

Responsibilities

1. Strategic Leadership: Oversee brand design, UX/UI, web development, copywriting, video production, and event design; collaborate with product teams.
2. Brand Evolution: Lead modernization efforts, balancing innovation with respect for our history.
3. Design Excellence: Define and maintain design systems and processes, ensuring consistency and quality.
4. Team Building: Recruit, mentor, and inspire a diverse design team.
5. Cross-Functional Collaboration: Work with Marketing, Product, and other units to deliver cohesive experiences.
6. Executive Representation: Advocate for design at the executive level, emphasizing customer-centered approaches.
7. Performance Management: Set and track OKRs and success metrics.
8. Budget Oversight: Manage budgets and resources effectively.
9. Industry Awareness: Stay current on trends and best practices.
10. Additional duties as assigned.

Qualifications

• Bachelor’s degree or higher in Design, Fine Arts, Communications, or related field.
• 10+ years in design leadership, including 6+ years in B2B marketing teams.
• Proven success in building and leading multidisciplinary teams.
• Strong portfolio demonstrating brand, UX/UI, and marketing expertise.
• Experience with scalable design systems and rebranding initiatives.
• Knowledge of user research and data-driven design.
• Excellent communication and stakeholder management skills.
• Healthcare or health tech experience is a plus.
• Passion for human-centered design and customer needs.
• Strategic thinking with strong business acumen.
• Leadership qualities that inspire and empower teams.
• Comfort with ambiguity and driving innovation.
• Technical skills including Microsoft Office and virtual communication tools.
• High personal accountability and trustworthiness.

What’s In It For You

• Competitive salary and incentives.
• Comprehensive health, vision, dental, and additional benefits.
• Retirement plan with employer match.
• Generous paid time off and holidays.
• Tuition reimbursement and professional development opportunities.
• A recognized, inclusive, and people-first workplace culture.
• Modern workplace amenities and environment.

Additional Information

• Internal applicants can apply via internal channels.
• Application process includes screening, assessments, interviews, and background checks.
• Quantum Health values diversity, equity, and inclusion.
• We are a tobacco-free environment.
• Compensation details are disclosed during interviews; sponsorship is required for employment eligibility.
• We do not accept unsolicited agency resumes.

If you require accommodations during the process, please submit a request through our accommodations portal. Be cautious of recruiting scams; only communicate from official @quantum-health.com email addresses.