Sr. Director, Design

Quantum Corporation; Ohio; Remote; USD 120,000 - 150,000; Full time

Job summary

A leading healthcare navigation organization is seeking a visionary Sr. Director, Design to lead and evolve their design team. This role involves strategic leadership in brand design and collaboration with various departments to enhance customer experiences. The ideal candidate will have extensive experience in design leadership, particularly in B2B marketing, and a strong portfolio demonstrating excellence in brand development and UX/UI.

Benefits

Health, vision, and dental coverage

401(k) plan with employer match

Paid Time Off (PTO)

Tuition reimbursement

Fitness center access

Qualifications

• 10+ years of experience in design leadership roles.
• Experience in healthcare or health tech industries is desirable.

Responsibilities

• Oversee brand design, UX/UI, and web development.
• Lead modernization of the Quantum Health brand.
• Recruit and mentor a high-performing design team.

Skills

Leadership

Communication

Design Philosophy

Strategic Thinking

Collaboration

Education

Bachelor’s degree in Design

Tools

Microsoft Office

Job description

Marketing & CommunicationsRemote,United States

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

Quantum Health is seeking a visionary Sr. Director, Design to lead our design organization and drive the creative evolution of our brand. In this pivotal role, you will report directly to the Chief Marketing and Communications Officer and partner closely with colleagues across Marketing, Product, and Executive Leadership to deliver world-class, customer-centered experiences. You will be instrumental in modernizing and refreshing the Quantum Health brand, while honoring the company’s rich history and culture.

This is a rare opportunity to build and shape the future of design at Quantum Health - leading a talented team of full-time and contract designers, writers, and developers - and guide us through an ambitious rebranding effort.

What you’ll do

• Strategic Leadership: Oversee brand design, UX/UI, web development, copywriting, video production, and event design functions; provide strategic partnership to product design teams.
• Brand Evolution: Lead the modernization of the Quantum Health brand, balancing innovation with respect for our established identity.
• Design Excellence: Define and evolve Quantum Health’s design philosophy, systems, and processes, ensuring design consistency and excellence across all touchpoints.
• Team Building: Recruit, mentor, and inspire a high-performing, diverse design team.
• Cross-Functional Collaboration: Partner with Marketing, Product, and other business units to deliver cohesive, differentiated brand and user experiences.
• Executive Representation: Advocate for design at the executive level, championing customer- and user-centered approaches in business strategy discussions.
• Performance Management: Establish and track design OKRs and success metrics aligned with business priorities.
• Budget Oversight: Manage the design organization’s budget and resource planning with operational discipline.
• Industry Awareness: Stay current on design trends, technologies, and best practices to infuse fresh thinking into the organization.
• Other duties as assigned

What you’ll bring

• Education: Bachelor’s degree (or higher) in Design, Fine Arts, Communications, or a related field.
• 10+ years of progressive experience in design leadership roles, including at least 6 years leading design for B2B marketing teams.
• Proven success building, scaling, and leading high-performing, multidisciplinary design teams.
• Strong portfolio demonstrating excellence in brand development, UX/UI, and marketing communications.
• Expertise in implementing scalable design systems and operational frameworks.
• Hands-on experience leading rebranding initiatives and website launches.
• Solid understanding of user research, customer insights, and data-driven design practices.
• Exceptional communication, storytelling, and stakeholder management skills.
• Strategic leader with a roll-up-your-sleeves attitude and strong execution capabilities.
• Experience in healthcare, health tech, or employee benefits industries is highly desirable.
• Passionate advocate for customer needs and human-centered design.
• Strategic thinker with strong business acumen and a results-driven mindset.
• Inspirational, collaborative leader who elevates and empowers teams.
• Comfortable operating in ambiguity and driving clarity and innovation.
• Curious , growth-minded, and committed to continuous learning.
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

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What’s in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .