Sr. DevOps Engineer

PAR Technology; Town of Florida (NY); On-site; USD 155,000 - 170,000; Full time

Job summary

PAR Technology Corporation is seeking a Senior DevOps Engineer to design, automate, and support our AWS cloud infrastructure and Kubernetes-based platform. This role emphasizes reliability, scalability, security, observability, and deployment automation across production environments.

You will work with AWS, OpenTofu, EKS, GitOps (Argo CD, Helm), and Datadog to ensure robust operations. There is also mentorship and participation in on-call incident responses.

Qualifications

• 5+ years of experience in DevOps, Infrastructure Engineering, SRE, Cloud Engineering, or a similar role.
• Hands-on experience with AWS cloud infrastructure.
• Production experience with Kubernetes, preferably Amazon EKS.
• Experience with Infrastructure as Code using OpenTofu, Terraform, or similar tools.
• Experience with Argo CD, Helm, and GitOps deployment workflows.
• Strong scripting or development experience with Python.
• Experience supporting Aurora PostgreSQL, ElastiCache Redis, and Amazon MQ for RabbitMQ in production.
• Experience with Datadog or similar observability platforms.
• Strong understanding of cloud networking (VPCs, subnets, routing, security groups, DNS, TLS, ingress, load balancing).
• On-call rotation and production incident response experience.
• Strong troubleshooting, communication, and collaboration skills.

Responsibilities

• Build and maintain AWS infrastructure using OpenTofu.
• Operate Kubernetes workloads on Amazon EKS.
• Manage GitOps deployments using Argo CD and Helm.
• Develop automation and operational tooling using Python and scripting languages.
• Support AWS services including Amazon EKS, Aurora PostgreSQL, ElastiCache Redis, Amazon MQ for RabbitMQ, load balancers, IAM, VPC networking, DNS, and security groups.
• Implement monitoring, dashboards, alerts, logs, metrics, and tracing using Datadog.
• Troubleshoot production issues and support incident response and root cause analysis.
• Participate in an on-call rotation to support production systems, respond to incidents, and assist with after-hours maintenance or escalations as needed.
• Improve CI/CD pipelines, release automation, and deployment reliability.
• Partner with engineering and security teams to improve infrastructure standards, operational readiness, and cloud security.
• Create and maintain technical documentation, runbooks, and operational procedures.

Tools

AWS Cloud

Kubernetes (Amazon EKS)

OpenTofu

Terraform

Argo CD

Helm

GitOps

Python

Bash/shell scripting

Datadog

VPC networking

IAM

GitHub Actions

GitLab CI

Jenkins

RabbitMQ / Amazon MQ

Job description

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

We are seeking a Senior DevOps Engineer to design, automate, and support our AWS cloud infrastructure and Kubernetes-based application platform. This role will focus on reliability, scalability, security, observability, and deployment automation across production environments.

Position Location

Remote - New York, Texas, Philadelphia, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois

Reports To

Sr. Manager, DevOps and Infrastructure

What We’re Looking For

• 5+ years of experience in DevOps, Infrastructure Engineering, Site Reliability Engineering, Cloud Engineering, or a similar role.
• Strong hands-on experience with AWS cloud infrastructure.
• Production experience with Kubernetes, preferably Amazon EKS.
• Experience with Infrastructure as Code using OpenTofu, Terraform, or similar tools.
• Experience with Argo CD, Helm, and GitOps-based deployment workflows.
• Strong scripting or development experience with Python.
• Experience supporting Aurora PostgreSQL, ElastiCache Redis, and Amazon MQ for RabbitMQ in production environments.
• Experience with Datadog or similar observability platforms.
• Strong understanding of cloud networking, including VPCs, subnets, routing, security groups, DNS, TLS, ingress, and load balancing.
• Comfortable participating in an on-call rotation and supporting production incident response.
• Strong troubleshooting, communication, and collaboration skills.

Additional Skills

• AWS, Amazon EKS, Aurora PostgreSQL, ElastiCache Redis, Amazon MQ for RabbitMQ, AWS Load Balancers, IAM, VPC networking.
• OpenTofu, Terraform, Infrastructure as Code, Kubernetes, Helm, containers, ingress, services, ConfigMaps, Secrets, autoscaling.
• Argo CD, GitOps, CI/CD, release automation, Python, Bash or shell scripting, Datadog, metrics, logs, tracing, dashboards, alerting.
• Experience supporting high-availability SaaS or customer-facing platforms.
• Experience with Kubernetes autoscaling, ingress controllers, cluster upgrades, and resource optimization.
• Experience with backup, restore, disaster recovery, and capacity planning.
• Familiarity with AWS Well-Architected principles and cloud security best practices.
• Experience with GitHub Actions, GitLab CI, Jenkins, or similar CI/CD tools.
• Experience supporting message broker platforms such as RabbitMQ or Amazon MQ.
• AWS or Kubernetes certifications are a plus.
• Strong ownership mindset, operational discipline, and a passion for automation, reliability, and continuous improvement.
• Ability to communicate clearly with technical and non-technical stakeholders, with a willingness to mentor others.

Unleash your potential: What you will be doing and owning

• Build and maintain AWS infrastructure using OpenTofu.
• Operate Kubernetes workloads on Amazon EKS.
• Manage GitOps deployments using Argo CD and Helm.
• Develop automation and operational tooling using Python and scripting languages.
• Support AWS services including Amazon EKS, Aurora PostgreSQL, ElastiCache Redis, Amazon MQ for RabbitMQ, load balancers, IAM, VPC networking, DNS, and security groups.
• Implement monitoring, dashboards, alerts, logs, metrics, and tracing using Datadog.
• Troubleshoot production issues and support incident response and root cause analysis.
• Participate in an on-call rotation to support production systems, respond to incidents, and assist with after-hours maintenance or escalations as needed.
• Improve CI/CD pipelines, release automation, and deployment reliability.
• Partner with engineering and security teams to improve infrastructure standards, operational readiness, and cloud security.
• Create and maintain technical documentation, runbooks, and operational procedures.

Interview Process

• Interview #1: Video Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [e-mail]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Compensation Range: $155K - $170K