Delivery Manager

PAR Technology; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

PAR Technology Corporation, a leader in restaurant technology, seeks a Delivery Manager for PAR Retail to lead delivery and deployment of the Platform for new and existing customers.

You will collaborate with Engineering, Product, Customer Success and 3rd parties to ensure on-time, on-budget, high-quality delivery; remote work across multiple states, strong emphasis on Agile delivery, Jira/Confluence, and stakeholder communication.

Qualifications

• Bachelor's degree required.
• At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies.
• At least 3 years of Technology/Software Project Delivery experience.
• Certification(s) a plus: CSM, CSP, SAFe, or PMP.
• 2+ years of experience using Jira and Confluence.
• Results oriented collaborative team player with a keen ability to demystify and streamline processes.
• Experience in the retail and/or payments industry is a plus.
• Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels.
• Excellent problem-solving and analytical skills.
• Self-driven with the ability to work in a self-guided manner.
• Great organization skills with the ability to manage competing priorities.

Responsibilities

• Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward.
• Own end-to-end delivery for your projects --- accountable for scope, timeline, budget, and quality across the full project lifecycle.
• Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery.
• Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments.
• Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery.
• Keep stakeholders informed through clear, regular status reporting, and elevate issues with proposed paths forward when needed.
• Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details.
• Navigate ambiguity and bring clarity in a fast-paced environment where change is constant.
• Drive toward measurable delivery outcomes --- predictability, on-time delivery, and customer satisfaction.
• Perform other duties as required.

Skills

Agile delivery experience

Jira & Confluence

Stakeholder communication

Cross-functional collaboration

Retail/payments industry experience

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

PAR Retail, A PAR Technology product, partners with convenience and fuel retailers to build customer loyalty strategies that drive business outcomes.

The Delivery Manager will be responsible for leading delivery and deployment of Par Retail's Platform for both new and existing Par Retail Customers. You will work collaboratively across Engineering, Product, Customer Success, and 3rd parties to ensure high-quality on-time delivery of programs in support of driving business outcomes for Par Retail's Customers.

Position Location

Remote - New York, Texas, Pennsylvania, Florida, North Carolina, Minnesota, Colorado, Georgia, Illinois

Reports To

This position reports to the Principal Delivery Manager.

What We're Looking For

• Bachelor's degree required

• At least 3 years of Agile Delivery experience utilizing Scrum, Kanban or SAFe methodologies

• At least 3 years of Technology/Software Project Delivery experience

• Certification(s) a plus: CSM, CSP, SAFe, or PMP

• 2+ years of experience using Jira and Confluence

• Results oriented collaborative team player with a keen ability to demystify and streamline processes

• Experience in the retail and/or payments industry is a plus

• Excellent communication, presentation, interpersonal and listening skills; able to present technical subject matter across a variety of stakeholder levels

• Excellent problem-solving and analytical skills

• Self-driven with the ability to work in a self-guided manner

• Great organization skills with the ability to manage competing priorities

Unleash your potential: What you will be doing and owning

• Facilitate workshops and meetings, driving productive conversations across cross-functional teams to move decisions forward

• Own end-to-end delivery for your projects --- accountable for scope, timeline, budget, and quality across the full project lifecycle

• Build strong relationships with project teams, PAR Retail customers, and business stakeholders, serving as a trusted point of contact throughout delivery

• Manage change, bridge communication gaps, resolve conflicts, and drive teams toward alignment and shared commitments

• Identify risks and cross-team dependencies early, and drive mitigation before they impact delivery

• Keep stakeholders informed through clear, regular status reporting, and elevate issues with proposed paths forward when needed

• Lead multiple concurrent projects, balancing competing priorities and deadlines without losing sight of the details

• Navigate ambiguity and bring clarity in a fast-paced environment where change is constant

• Drive toward measurable delivery outcomes --- predictability, on-time delivery, and customer satisfaction

• Perform other duties as required

Interview Process

• Interview #1: Video Interview with Talent Acquisition Team (via MS Teams)

• Interview #2: Video interview with the Hiring Manager (via MS Teams)

• Interview #3: Video interview with the Team (via MS Teams)

• Interview #4: Interview with Senior Leader

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [e-mail]. If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.