Sr. Design Program Manager, Research Ops, Amazon Ads User Experience

Amazon; New York (NY); On-site; USD 116,000 - 193,000; Full time

Job summary

A leading company is seeking a Sr. Design Program Manager to join their User Experience team. The role involves managing design projects, fostering collaboration, and improving processes to ensure efficient project execution. Candidates should have robust design program management experience and an online portfolio. This position offers a competitive salary and comprehensive benefits package.

Benefits

Full range of medical, financial, and other benefits

Qualifications

• 6+ years of design program management experience.
• Experience in translating business needs into solutions.
• Have an available online portfolio.

Responsibilities

• Manage multiple parallel projects and communicate status to stakeholders.
• Create and maintain project schedules, risks, and issues.
• Collaborate across teams for strong relationship building.

Skills

Project management

Stakeholder management

Research management

Education

Bachelor's degree or equivalent experience

Tools

Project management tools

Job description

Sr. Design Program Manager, Research Ops, Amazon Ads User Experience

Job ID: 2999987 | Amazon.com Services LLC

Full-funnel advertising. At scale. For everyone.

We are looking for a Sr. Design Program Manager to join our growing User Experience team. You will work collaboratively with designers, engineers, product management, and other program managers leading projects throughout the planning, design, and development lifecycle. As a Design Program Manager, your emphasis will be on planning and prioritization of research deliverables, resource management, schedule tracking, mitigating project risks, and collaborating with marketing, product, and design leaders to deliver innovative and scaled solutions across work streams.


Key job responsibilities
Responsibilities of the role include:
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
• Put repeatable processes in place that help us plan and manage multiple parallel projects while scaling research.
• Create, maintain, and disseminate project information to stakeholders and senior management.
• Working across teams to create strong relationships with stakeholders and senior leadership teams.
• Communicate project status with design leaders and stakeholders regularly.
• Seek opportunities to make improvements to team efficiency and process.
• Primary point of contact for research, working closely with design and research leads and leaders to proactively clarify requirements and use cases, actively seeking clarification when there is ambiguity.

About the team
Our mission is to design, research, and deliver cohesive advertising experiences that empower businesses to achieve their goals while setting new standards for advertising excellence.

We envision a world where every advertiser, regardless of size or expertise, can effortlessly harness advertising potential through intuitive, intelligent, and unified experiences on Amazon. As the strategic design center for Amazon Ads, we create scalable solutions that transform complexity into clarity, driving business growth through thoughtful innovation.

BASIC QUALIFICATIONS

- 6+ years of design program management experience
- Experience understanding needs of business and end customers and translating them into right solutions
- Have an available online portfolio

PREFERRED QUALIFICATIONS

- Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
- Knowledge of project management tools and methodologies (agile to waterfall)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,500/year in our lowest geographic market up to $192,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.