Product Manager - ClinicalTrial Recruitment Platform (Enterprise SaaS)

TrialX; New York (NY); Hybrid; USD 114,000 - 167,000; Full time

Job summary

TrialX seeks a Product Manager for its ClinicalTrial Recruitment Platform, focusing on AI-powered features and patient engagement. The role involves owning product outcomes, collaborating across teams, and significantly impacting patient recruitment cycles. Candidates should have a strong background in product management, preferably in health-tech, with a commitment to innovation and compliance.

Benefits

Comprehensive health insurance

Learning stipend for courses

Hybrid work flexibility

Patient sabbatical

Qualifications

• 4+ years of product management experience in B2B SaaS.
• Experience with clinical trial operations or healthcare data standards desired.
• Working knowledge of AI/ML concepts preferred.

Responsibilities

• Own the product roadmap and outcomes for the ClinicalTrial Recruitment platform.
• Define and validate features while leading cross-functional teams.
• Measure success using defined KPIs and analytics dashboards.

Skills

Product Management

Data Analysis

Customer Engagement

Project Management

Communication

Education

Bachelor's degree or equivalent

Experience in health-tech or data-driven products

Job description

Product Manager - ClinicalTrial Recruitment Platform (Enterprise SaaS)

Product Manager - ClinicalTrial Recruitment Platform (Enterprise SaaS)

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Founded by two Columbia University graduates, TrialX is a clinical research and space‑health informatics company headquartered in NewYork City. From launching the first clinical trials app on GoogleHealth in2008 to powering today’s online patient recruitment and remote data‑collection solutions, TrialX is empowering every citizen to contribute to health research—here on Earth and beyond.

Our award‑winning platform has connected 1million+ patients to studies. Trusted by 2of the top5 global pharmaceutical companies, leading CROs, and premier academic medical centers, we pair deep clinical‑informatics expertise with a culture of relentless innovation—including support for commercial space‑flight health missions.

AboutTrialX

Founded by two Columbia University graduates, TrialX is a clinical research and space‑health informatics company headquartered in NewYork City. From launching the first clinical trials app on GoogleHealth in2008 to powering today’s online patient recruitment and remote data‑collection solutions, TrialX is empowering every citizen to contribute to health research—here on Earth and beyond.

Our award‑winning platform has connected 1million+ patients to studies. Trusted by 2of the top5 global pharmaceutical companies, leading CROs, and premier academic medical centers, we pair deep clinical‑informatics expertise with a culture of relentless innovation—including support for commercial space‑flight health missions.

Our Values

CustomerDelight - We obsess over outcomes that improve patients’ lives and sponsors’ success.

Product Excellence - We craft secure, reliable, beautifully simple products that users love.

Restless Innovation - We hack, prototype, and iterate—never satisfied with “good enough".

Lifetime Learning - We read, test, share, and teach—growing ourselves as we grow the company.

The Role

Own the roadmap—and the outcomes—for our enterprise ClinicalTrial Recruitment Tracking & Management platform as it expands into AI‑powered matching, predictive enrollment analytics, and personalized participant engagement tools. You’ll translate high‑impact problems into scalable features, lead cross‑functional squads, and measure success by accelerated enrollment and delighted users.

What You’ll Do

• End‑to‑End Product Ownership – Define, validate, and deliver features across ClinicalTrialsFinder, Pre‑Screeners, ReferralTracking, VolunteerRegistry, and Real‑TimeAnalytics.
• Enterprise Client Discovery – Lead requirements workshops with pharma, CRO, and academic customers; translate regulatory and workflow needs into clear product specifications.
• Outcome Measurement – Define KPIs (e.g., referral‑to‑enrollment rate, AI‑match precision) and use analytics dashboards to iterate for continual improvement.
• Continuous Discovery & Customer Delight – Spend at least 10% of your time interviewing patients, sites, and sponsors; run A/B tests and rapid prototypes during quarterly Innovation Days .
• Data & Compliance Leadership – Use our 70k trials, 5M+ searches, 500k referrals, 350k volunteer profiles as a sandbox while ensuring HIPAA, GDPR, 21CFRPart11, and SOC2 compliance.
• Cross‑Functional Execution – Lead an agile squad of engineering, UX, data science, and clinical SMEs; ship to production every sprint and present metrics in weekly “show‑don’t‑tell” demos.
• Go‑to‑Market Enablement – Support marketing, sales, and account teams with product positioning, demos, and competitive analysis to drive adoption and revenue.

Why This Role Is Unique

• Massive Impact – Your decisions influence millions of patient matches annually and cut enrollment cycles for the largest pharma brands.
• AI at Scale – Work with a modern ML‑ops stack (Python microservices, GraphQL APIs, BI dashboards) and quantify model KPIs that matter.
• Regulated Innovation – Ship bleeding‑edge features that meet stringent global compliance—a résumé differentiator.
• Cross‑Industry Visibility – Collaborate with advocacy groups (MichaelJ.Fox Foundation, Let’sWin PancreaticCancer) and even space‑mission operators using the same platform.

What You Bring

• 4+years of product management in B2B SaaS; 2+years in health‑tech, life‑sciences, or data‑driven products.
• Demonstrated success shipping complex products to large, regulated customers.
• Working knowledge of clinical trial operations or healthcare data standards (e.g., CDISC, FHIR, HL7).
• Comfort collaborating with distributed/offshore development teams; able to maintain clear communication and overlap schedules across time zones.
• Familiarity with modern AI/ML concepts (NLP, LLMs, predictive modeling) and how they translate into customer value.
• Strong analytical mindset; able to turn data insights into product decisions.
• Superb communicator who inspires engineers, reassures clinicians, and closes feedback loops with customers.
• Residence in NY, NJ or PA with ability to be onsite 1–2days weekly

Nice‑to‑Have

• Experience with patient recruitment platforms, eClinical platforms, EHR integrations, or real‑world data products.
• Exposure to compliance frameworks (SOC2, GDPR, Part 11) or security‑minded development.
• Hands‑on experience managing products with offshore engineering partners.
• Startup or high‑growth track record; comfort with ambiguity and rapid iteration

What We Offer

• Competitive full‑time salary commensurate with experience.
• Comprehensive health insurance beginning on dayone.
• Learning Stipend – Budget for courses, conferences, and certifications
• Hybrid Flexibility – Focused remote days plus energizing in‑office collaboration; quarterly off‑sites.
• Patient Sabbatical – One paid week per year to volunteer with a patient‑advocacy organization of your choice.

How to Apply

Email your résumé and a short note about how you would elevate AI‑powered patient recruitment to [e-mail] with the subject “ProductManager – Clinical Trials” .

Join TrialX and build products that delight customers, embody excellence, and push the boundaries of what’s possible—while learning for life.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  IT Services and IT Consulting

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