Sr. Department Assistant, Level 5

FORDHAM University; New York, Northern (NY, KY); Hybrid; USD 59,000 - 63,000; Full time

Benefits offered by this job

Tuition remission

Retirement plans

Life insurance

Disability insurance

Employee assistance program

Job summary

Fordham University is seeking a Law School Financial Aid Assistant to support a busy office of financial aid professionals. You will handle inquiries, monitor student accounts, and maintain documents and reports, contributing to efficient operations.

The role requires strong organizational skills, confidentiality, and proficiency with Word, Excel, PowerFAIDS, and Banner, with occasional evening hours.

Qualifications

• High School Diploma required.
• Bachelor’s degree preferred.
• Strong interpersonal and written communication skills are essential.
• Proficient in Word, Excel; familiarity with PowerFAIDS and Banner.

Responsibilities

• Assists with administration and operation of the Law School Financial Aid Office.
• Handles inquiries from current and prospective students in person, email, and phone.
• Monitors student accounts and communicates required documents and processing issues.
• Creates and maintains spreadsheets and reports on student documents and statuses.
• Resolves financial aid issues, coordinating with Enrollment Services as needed.
• Maintains confidential student files for up to 3 years after graduation.
• Updates Financial Aid website and LawNet portal in coordination with staff.
• Provides general clerical support and related duties.
• Works until 6:00 p.m. two nights a week.

Skills

Well-organized

Excellent interpersonal skills

Writing ability

Independent worker

Discretion and confidentiality

Education

High School Diploma

Bachelor’s degree

Tools

PowerFAIDS

Banner database

Microsoft Word

Microsoft Excel

Job description

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.
The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Reporting to the Senior Associate Director of Financial Aid, the Law School Financial Aid Assistant will support a busy office of financial aid professionals in all aspects of law school financial aid, including office reception, notifications, communications, and administration.

Essential Functions

Assists with most aspects of the administration and operation of the Law School’s Financial Aid Office.

Provides the first line of communication with current and prospective students, handling student inquiries in person, by e-mail, and phone in coordination with other staff members.

Monitors students’ accounts and contacts them regarding required documents and problems with processing their federal financial aid.

Creates and maintains spreadsheets and reports concerning student documents and statuses.

Resolves financial aid issues, contacting and working with the University’s Student Enrollment Services Department when necessary.

Maintains confidential student files for current students and for 3 years after graduation.

Provides support to the Senior Associate Director of Financial Aid and the Office of Development by assisting with the identification and coordination of student recipients for named scholarships.

Updates the Financial Aid website and the Law School’s LawNet portal in coordination with other staff members.

Provides general clerical support and related duties.

Works until 6:00 p.m. 2 nights a week.

Essential Functions Note

This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary.

Management Responsibilities

May provide peer-level coordination or subject‑matter guidance to colleagues performing similar work and/or student, part‑time workers, including helping organize tasks, clarify priorities, or review work for quality or consistency.

Additional Functions

Required Qualifications: Education and Experience

High School Diploma.

2 years of relevant work experience.

Required Qualifications: Knowledge and Skills

Well‑organized and an independent worker, able to follow through on projects and assignments with little supervision.

Excellent interpersonal skills; must be able to represent the Financial Aid Office to Law Students, both prospective and enrolled.

Excellent computer skills, including Microsoft Word, Excel, and PowerFAIDS; familiarity with the Banner database system.

Ability to maintain discretion and confidentiality.

Demonstrated Writing Ability.

Mandatory Competency Testing.

Preferred Qualifications

Bachelor’s degree.

Clerical work experience in a college or university setting.

Minimum Biweekly Salary for Level 6 Internal Applicants who meet criteria

N/A

Maximum Biweekly Salary for Level 6 Internal Applicants who meet criteria

N/A

Minimum Biweekly Salary for All Others

$2,269.60

Maximum Biweekly Salary for All Others

$2,269.60

Union Affiliation

Local 153

Special Instructions

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.
Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Often

Repetitive Hand Motion (such as typing)

Repetitive Hand Motion (such as typing) Often

Hearing, Listening, Talking Often

Standing

Standing Not Required

Walking

Walking Not Required

Running

Running Not Required

Bending, Stooping, Kneeling, squatting, Crouching, Crawling

Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required

Climbing stairs Not Required

Climbing ladders

Climbing ladders Not Required

Reaching overhead

Reaching overhead Not Required

Pulling, pushing

Pulling, pushing Not Required

Shoveling

Shoveling Not Required

Lifting – up to 20 pounds

Lifting – up to 20 pounds Not Required

Lifting – up to 50 pounds

Lifting – up to 50 pounds Not Required

Lifting – over 50 pounds Not Required

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

Supplemental questions you will be required to answer on the application (No action is needed on this page)

Required fields are indicated with an asterisk (*).

• * Do you have a High School Diploma or equivalent?
  • Yes
  • No
• * Do you have 2 years of relevant work experience?
  • Yes
  • No